Verizon at 4439 W Sunset Ave in Springdale, AR, is a local authorized retailer known for its helpful and friendly staff. Customers frequently praise the knowledgeable employees who make the experience easy and enjoyable. Krystal received high marks for her friendly attitude and expertise, making visits smooth and recommendable. The store also offers excellent support for technical issues, with staff attentive to customer needs. While some customers experienced wait times, staff remained pleasant and helpful, and employees are quick to assist with phone activations, upgrades, and new devices. Overall, Verizon provides reliable coverage and attentive service, with many customers expressing satisfaction and willingness to return. The store’s welcoming atmosphere and quality customer care make it a trusted choice for mobile phone needs in the area.
I had a great experience with Crystal Alvarado at Verizon. She was extremely attentive, knowledgeable, and efficient while helping me set up my new phone. She walked me through everything step by step and made the entire process quick and painless. Excellent customer service, Verizon is lucky to have her!
January 2026
Krystal fixed our Apple Watch issues in record time. Very grateful. We will be back!
January 2026
Had the best experience with Krystal the store manager. She was able to fix all complication and made my bill so much better and cheaper answered all my questions was answering my questions before I ever asked definitely recommend her!