Ford of West Memphis Service
Auto Repair,
Auto PartsHours:
2400 E Service Rd, West Memphis AR 72301 Hours
About Ford of West Memphis Service
Ford of West Memphis Service is highly praised for its friendly and helpful staff, including standout team members like Connie, Mr. Todd, Mr. Jeremy, and Nikki, who go above and beyond to ensure customer satisfaction. Customers appreciate the professional and caring attitude of the team, with some mentioning how staff members like Nikki stay late and work hard to help them get their dream car. The dealership's mechanics are described as awesome and very helpful, capable of handling issues effectively. The service process is generally good, though the check-in can be slow and requires arriving at least 30 minutes early. The dealership is also recognized for its great leadership, ethics, and team spirit, with a focus on providing many options and opportunities to rebuild and thrive. Long-time customers note the consistency and quality of service, especially in the body shop, where attention to detail is appreciated. Overall, Ford of West Memphis Service is viewed as a trustworthy and dedicated business that values its customers and their needs.
Most Recent Reviews
August 2025
Very good experience and stuff are very nice. Very good mechanics
February 2025
10/10 THE STAFF ARE GREAT ESPECIALLY MISS CONNIE, MR. TODD, AND MR. JEREMY. ALSO THE MECHANICS ARE AWESOME AND VERY HELPFUL. THEY GO ABOVE AND BEYOND TO KEEP THEIR CUSTOMERS SATISFIED!!
September 2024
I always get what I need, but you MUST arrive at least 30 minutes early for a service appointment if you have stuff to do. The check-in process is a little slow and inefficient, though you get taken care of. (The whole building including dealership runs on Southern time lol, which is fine as long as you know ahead of time.)
More Comments(17)
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