Arc'teryx is a Canadian company based in the Coast Mountains since 1989. Arc'teryx in Burnaby has the product systems customers need and knowledgeable staff to help select the best possible gear. This store offers ReBird™ service. Customers describe the staff as friendly, helpful, and professional. They appreciate the staff's patience in assisting with product selection and authenticity checks. The store provides a comfortable shopping experience without pressure. Arc'teryx is known for its high-end, stylish, and high-quality clothing, though customers can expect to pay premium prices. Overall, the Arc'teryx Metrotown store is praised for its excellent customer service and product expertise.
I had a great experience at the Metrotown location today. Although they did not have the product I was looking for, Ishaan was so helpful with inquiring with other stores to see if they had stock. He went above and beyond and I was very impressed with his efforts!
January 2026
Great shopping experience, with excelent service from Sofia, who showed me the best model for my use case.
December 2025
Probably the best weather proof jackets on the planet, but very, very expensive ...
