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“I went to this hot topic about a week ago! The staff were all so friendly and awesome! I ended up getting some pretty cool pins there. Shout out to the worker named Lulu for being super friendly and making the vibe extremely welcoming! ✨”
10AM - 9PM
4700 Kingsway, Burnaby
Clothing Stores
“- Great customer service
- Decent selection
- Excellent prices
Needed a wedding suit for my Dad and was pleasantly surprised by the fit and feel of the suits at RW & Co. Philippe was incredibly helpful! He went above and beyond to track down sizes and make sure my Dad was outfitted with exactly what we need!
We spent all day looking at various suit outfitters at Metrotown, mainly Moores, Indochino, Tip Top, Banana Republic, etc. RW & Co ended up having the best fitting suits at an unbeatable price.
Thank you again Philippe!”
“I was at plenty Metrotown a couple weeks ago. Got to meet Ellysia. She was super helpful. Best customer service I've gotten at any store. Hope she becomes a manager soon.”
“I go to Old Navy once in a while, not expecting anything special, but I want to leave a 5 star review for an associate named Rose. She was super nice and helpful, and told me about a discount on some of my items that I had no idea about. Great service, thank you lots!!”
“I truly had an exceptional experience shopping at this location. As soon as I walked in I was welcomed into the store with a friendly hello. The associate/ manager even remembered my daughter and I from a previous visit, which was really impressive. I asked if they stocked an item I saw online and she offered to check for me. As we were chatting my 1 year old knocked my coffee over spilling it all over the floor. As a new mom I was truly mortified but Hayley was so nice and didn’t make a big deal about it and helped me clean it up. I ended up finding two pairs of pants and they even priced matched the online price. Every associated I talked to was kind and helpful. Hayley even shared about making an appointment to shop for my next visit. I will definitely shop at this location again!”
“So happy I stumbled across this place! They have some fun, unique, but also elegant pieces at a very reasonable price. I had been looking for THE sunglasses for ages to no avail, then ended up buying 2 pairs here. The worker, Larissa, was the true star though. She was so friendly and bubbly and just brightened my day! It's so nice to find spots like this!”
“Raj is absolutely amazing! She helped me find a beautiful outfit, was very meticulous with alterations, and went above and beyond by even sourcing matching jewellery. Can't wait for my next event so I can get a new outfit and visit her again :)”
“Staff was friendly and helped me with a refund from over a year ago lol. That was nice of them and I super appreciated the woman's help. Footwear guy was a little sassy but I think that's just his personality so I got behind it and he was definitely helpful so no complaints there. I appreciated his direct response to the footwear availability and he seems to have a good hold on exactly what's going on there so thank you sir.
Store was clean and had everything I was looking for.”
“Been here several times this year. I like the selection and prices. Lineups are long at times if a weekend or evening. Weekdays are quieter and parking is much better too”
“I went their with my cousin yesterday just looking around they had great customer service we were helped by this girl with curly hair (I forgot name sorry) they were the manger working there yesterday they were super kind and had sick style and were very helpful”
10AM - 9PM
4800 Kingsway, Burnaby
Clothing Stores
“I know this sounds crazy but it was my first time at this store and I never wanted to leave! This place has something for everyone but on this day I decided that the only person that mattered was me (for once in my life) and I took full advantage of that! I purchased some of the softest, coziest, fashion forward clothing I've seen in a long time at very reasonable prices and the staff was lovely. I will definitely be back!”
“This is a good clothes boutique. It has some nice casual ware for reasonable prices. The staff are quite professional as well. If you are ever in the Metrotown mall, I would check this store out.”
“The team at the Metrotown store was fantastic. Friendly, knowledgeable, and made the whole experience easy and enjoyable. They understood exactly what I needed and offered great recommendations without any pressure.
Excellent service!! I’ll definitely be back.”
“Vahid at the Lacoste store was amazing! He was super helpful, knowledgeable, and made my shopping experience a breeze. Highly recommend asking for him when you visit!”
“Visited Armani Exchange at Metrotown today and honestly had one of the best customer experiences ever. Preet assisted me with so much kindness, patience, and such a genuine smile. People like her make customers want to come back. Truly appreciated!”
“This five star review is only for Carolina in the kids department. She was super patient, incredibly helpful, and so welcoming. Carolina is extremely nice and made the whole shopping experience easy and enjoyable. Her kindness and positive attitude really stood out. Thank you, Carolina you’re amazing!”
10AM - 9PM
4700 Kingsway, Burnaby
Clothing Stores
“I had a great experience at the Metrotown location today. Although they did not have the product I was looking for, Ishaan was so helpful with inquiring with other stores to see if they had stock. He went above and beyond and I was very impressed with his efforts!”
“The associates at Oak and Fort Metrotown were very friendly and took the time to help me choose the perfect fit for my friend’s bridal shower. Highly appreciated.”
“Hi, I wasn’t planning on going to the mall today but joined my bro n sis in law n the first spot we stopped was at Club Monaco, and had the pleasure of meeting Tori, absolutely a dream sales associate giving such a refreshing, stylish n positive vibe that is increasingly rare these days! I get anxious and typically do online shopping but I loved the spaciousness, and NY aesthetic going on. Club Monaco is a 90s staple & would also love to see the retro crew necks back with logo. I just want to thank Tori and her own personal style as well as makeup was ? on point, she needs to be on the front of the ad campaign! Absolutely stunning and she had impeccable style choices and a cool n confident energy and I plan to return back again, ✨”
“We were in looking to buy a belt and were assisted by JC (sorry I don’t remember the name exactly). The one we wanted was not available in the right size. JC went above and beyond to find something that we would like and had a size available. We really appreciate his help and would definitely go back to shop at this location.”
“Love love the brands they carry even if they can be pricey. Just feel kind of uncomfortable going in here sometimes because of the pushy sales tactics, I guess other people like getting approached but I don't enjoy it, in fact it makes me wanna leave the store lol would love to shop in peace !”
“i am so grateful for the amazing customer service i received from Patricia who works at this store. i came kn looking for a dress for my birthday and she went above and beyond to help me find one. she was extremely polite and friendly towards me and dealt with a lot
of patience. customer service like this realli stands out!!”
“Thank you, Pei,Excellent Customer Service at the Kingsway, Burnaby location. Very patient.Had a pickup, everything was ready. Lots of staff members, hospitable. Very organized store. Nothing out of place. Thank you!”
10AM - 9PM
4800 Kingsway, Burnaby
Clothing Stores
“good and huge love for ardene, i want ardene would have a proper different section for lingries and ungergarmets for daily wear. i love ardene stuff personally.”
10AM - 9PM
4700 Kingsway, Burnaby
Clothing Stores
“Had a great experience at H&M Metrotown thanks to Saman who was the representative who attended to me. He was incredibly patient, helpful, and went above and beyond to help me find the right set of clothes. Easily one of the best customer service experiences I’ve had recently.”
10AM - 9PM
4700 Kingsway, Burnaby
Clothing Stores
“I was able tom shopped at Zara Metrotown yesterday and One of sale associates came to me
And asked me if i needed help. I was very impressed by his gesture I felt he went above and beyond as i haven’t experienced that lately in retail store. Keep up the excellent work.”
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“I can always count on excellent service from all of the sale associates at the Market Crossing location. Syed greeted us with recognition on our arrival and was attentive to our needs throughout our shopping experience. With the assistance of both associates, we successfully purchased everything on our intended list, as well as some additional recommendations. Another enjoyable experience!”