Indochino is a global leader in made-to-measure apparel, offering custom suits, shirts, outerwear, and more at unbeatable prices. Each garment is tailored to the customer's exact measurements, allowing for a personalized shopping experience. Founded on the belief that custom clothing shouldn't be expensive, Indochino has successfully disrupted the retail sector by making perfect-fitting apparel on a mass scale. The Burnaby showroom, located in Metropolis at Metrotown, provides a relaxed yet professional atmosphere for customers. Staff members, like Trong, JJ, and Jatin, are noted for their courtesy, helpfulness, and expertise. They share valuable suggestions and ensure customers feel comfortable throughout the fitting process. Customers express high satisfaction with the swift turnaround time for their orders and the quality of the products. Many have experienced perfect fits straight out of the box, while others appreciate the hassle-free adjustment services offered at no charge. Overall, reviews highlight the affordability and quality of Indochino's offerings, making it a highly recommended destination for anyone seeking custom suits and exceptional customer service.
From start to finish, this was a great experience!! Trong and Mel were very professional and pleasant to deal with. They under promised and over delivered. My suits fit perfectly. They have a tailor on the spot to do minor adjustments if needed. I will be back!! Thank you for doing such an awesome job, you guys.
April 2026
The initial fitting went really well, and I was excited when everything arrived at my home. I did have a few questions, so I stopped by the showroom, and the team was incredibly helpful, they walked me through everything and took care of my concerns right away. I’m really happy with how everything turned out!
April 2026
Had my suit fitting here done by Mel and she was awesome! She helped me out and gave me great feedback! Only ever bought one suit before so the whole process is a little intimidating but she was super nice about it and made me feel at ease
