OpenRoad VW Burnaby

Auto Repair, Auto Parts
Hours: OpenRoad VW Burnaby, located in Burnaby, BC near Lougheed Highway, is a modern dealership built with the latest VW “white frame” design and added OpenRoad Auto Group flair. The dealership offers a welcoming, flexible, and helpful experience for customers seeking to buy or service their vehicles. It features a spacious 12-vehicle new car showroom, an 18-bay service workshop with covered drive-through, a 6-bay detail centre, a car wash, and a 3-car indoor vehicle delivery centre, along with 50 customer parking spots. Customers consistently praise the dealership for their friendly and professional staff. Many mention specific team members who go above and beyond to provide excellent service, making the car buying process quick, smooth, and stress-free. From the moment of arrival, customers are greeted warmly and guided through the process. Sales advisors like Izzie, Quinton, and Justin are noted for their patience, knowledge, and dedication to finding the best vehicle and deal for each customer. The finance team, including managers like Deep, is appreciated for explaining charges and options clearly, ensuring customers feel confident and informed. The dealership’s staff also excels in vehicle delivery and post-sale service, with team members thoroughly explaining vehicle features and addressing any concerns promptly. Repeat customers highlight the seamless experience, from trade-ins to new vehicle purchases, and express confidence in future service visits. Overall, OpenRoad VW Burnaby is well-regarded for its friendly atmosphere, attentive staff, and commitment to customer satisfaction.

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1. Burnaby, British Columbia