RBC Royal Bank

Banks
Hours: RBC Royal Bank offers convenient access with Canada's largest network of branches and ATMs, including Saturday or evening hours and night deposit services at most locations. Appointments are available for loans, mortgages, and investment advice. Reviews highlight that lineups can sometimes be very long, with customers occasionally waiting 45 minutes. However, many staff members receive consistent praise for being friendly, helpful, professional, and extremely knowledgeable. Specific tellers are noted for providing great customer service, solving difficult problems quickly, and processing transactions efficiently even while single-handedly managing long lines. Security personnel are also thanked for being helpful in guiding customers. The overall experience is described as stress-free and professional, with managers and tellers alike helping to get things done.

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1. Burnaby, British Columbia