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10AM - 6PM
3989 Henning Drive Suite 214, Burnaby
Banks
9:30AM - 5PM
4705 Kingsway, Burnaby
Banks
“I’ve been banking here for many years, including through many of their changes. They are excellent to deal with, all the staff are professional and kind and patient and helpful.”
“Although I am unhappy with TD as a bank for a multitude of reasons, when I went into this branch recently for something that had to be done at a location (vs online or app) I was very happy with the service provided by teller Alexis Lan-Seto. - She was patient as I explained what I needed and helpful once I was done. - I also appreciate that although I came in just a few minutes before closing, I didn’t get that all too-common feeling of being rushed by an employee who is itching to go home at the end of a long day ?”
9:30AM - 6PM
3778 Grande Prom. Unit 410, Burnaby
Banks
“I would like to sincerely thank Mr. Soroush for all the help and support he provided to me today. He took the time to carefully explain everything, answered all of my questions with great patience, and provided me with accurate and up-to-date information.I truly appreciate how patient, responsible, knowledgeable, and professional he was throughout the entire process. He went above and beyond to make sure I understood everything and that my banking matters were taken care of properly.”
“I had a great experience at BMO with Rudy Wang. I usually receive international transfers from China through ICBC, and the process can sometimes be a bit complicated. Rudy was very helpful and went beyond just assisting me with what I came in for.
He took the time to explain that using BMO for international transfers could be a more convenient option for me, and also explained the flat-rate fee and other useful details that I wasn’t aware of. What I really appreciated was that he seemed to genuinely consider things from my perspective and offered advice based on what would make the process easier for me, rather than simply answering my questions.
Really friendly, knowledgeable, and thoughtful service. I truly appreciated Rudy’s help and would definitely recommend him!”
“I had an excellent experience at Vancity Brentwood. A special thank you to Maryam Darabi for her outstanding support and professionalism. She was incredibly knowledgeable, patient, and genuinely caring throughout the entire process. I truly appreciate her guidance and highly recommend both her and this branch.”
9:30AM - 6PM
7075 Kingsway, Burnaby
Banks
“My mom and I visited in June, 2026, to get a replacement debit card, and we got exceptional service at this branch! Roy Guo was the teller. He was professional, friendly, and was mindful of our culture and traditions—so he took extra time to help my mom a card with numbers that will bring her good luck! We were pleasantly surprised and very grateful. It’s something we never expected but greatly appreciated. Roy also patiently answered all my mother’s questions. I hope every bank is like this one!”
“I would like to express my sincere appreciation for Wenny's outstanding service and professionalism.
Wenny took the time to understand my financial goals and patiently explained all of my options in a clear and easy-to-understand way. She was knowledgeable, responsive, and always willing to answer my questions. Her advice helped me feel confident in making important financial decisions.
What impressed me most was her genuine care for her clients and her commitment to providing excellent service. Every interaction with Wenny has been positive, efficient, and professional.
I highly recommend Wenny to anyone looking for a trustworthy and knowledgeable banking advisor. Thank you, Wenny, for your exceptional support and dedication!”
“Good service from two Indian boys in the front desk. They helped me a lot to fix my bank account’s issue. You guys are very patient and reliable. Thank you so much guys!!!”
“I was at this TD branch today around 2. The purpose was to ask some questions regarding money transfer. My teller was OFelia Flores. She was helpful, polite and patient. She answered all my questions in a friendly manner and even wrote down notes for me so that I don’t forget. Thank you OFelia.”
9AM - 6PM
3778 Grande Prom. Unit 330, Burnaby
Banks
“It's new and clean but it has to be the slowest branch I have ever been to. Even with every counter having a teller.
Tellers are very helpful and friendly.”
“I had a great experience with td
, especially thanks to hengameh As a Persian-speaking client, I truly appreciated her kindness, patience, and support in explaining everything clearly. She made the banking and investment process much easier for me. I’m very grateful for her help and believe she is a great support to the Persian-speaking community.”
9:30AM - 5PM
2840 Bainbridge Ave, Burnaby
Banks
“Tbh I don't know how many stars to give. You post a sign claiming that the Brentwood ATM is 24 hours although it isn't but then you also claim that your ATM is closed at 11pm yet I entered the lobby well past 11pm, did my transaction at the ATM and then took this picture at 11:40pm after? I'm thankful that you were still opened past the time you said you were closed at because I no longer had to hang onto my cash??”
9:30AM - 7PM
4370 Kingsway, Burnaby
Banks
“I had an excellent experience with Tina at RBC. She was extremely professional, patient, and genuinely attentive throughout the entire process. Tina took the time to clearly explain every detail, made sure I understood all my options, and handled everything with care and precision.
What really stood out was her calm, respectful attitude and her willingness to go above and beyond to help. She made a potentially stressful situation feel smooth and manageable. You can tell she truly cares about her clients and takes pride in her work.
RBC is lucky to have someone like Tina. I highly recommend her to anyone looking for reliable, thoughtful, and high-quality service.”
9:30AM - 6PM
4820 Kingsway Unit 250, Burnaby
Banks
“The 5 star rating goes directly to Rhys (Business advisor)
Helped me with exactly what I came in for. My company will be staying with this bank as long as he advises business here.”
“I had an amazing experience at this branch. Ethan Lee was very efficient, knowledgeable, and professional. He patiently answered all my questions and guided me step by step through my application. Truly excellent customer service – thank you, Ethan!”
9:30AM - 7PM
6035 Silver Dr, Burnaby
Banks
“I had an amazing experience at this BMO branch thanks to Aaron Shi. From the moment I sat down, he was super professional, patient, and honestly just incredibly helpful. He took the time to walk me through everything step by step, answered all my questions without rushing me, and even pointed out a few things I wouldn’t have noticed on my own. He explained everything clearly, handled my requests really efficiently, and made the whole process way easier than I expected. Thank you so much Aaron! I really appreciate all the help.”
9:30AM - 5PM
5010 Kingsway, Burnaby
Banks
“Thank you Alice Min and Gamma I was really satisfied with their service. I was running late and i really needed the card today I was in 40 mins before their closing time but they were able to get me in despite having line up and help me open my account really quickly ,
Every bank needs someone like Alice Min , She made sure that I understand all banking terms and explained everything very well , thank you !”
9:30AM - 5PM
4755 Kingsway, Burnaby
Banks
“Geeti was amazing! There were no appointments available today, and all the other advisors were busy, but she still managed to find a way to get me an appointment. She was so kind, helpful, and understanding. Thank you Geeti :)”
“I went to this branch today and the front desk staff named John was helpful to resolve the issue with the accounts I opened online recently. And he's very quick and efficient, not wasting customer's time. Thank you.
This is very different from the experience I got at the CIBC branch at 2092 W 4th Ave, Vancouver even though it's the same issue, same question.”
9:30AM - 6PM
4567 Lougheed Highway UNIT 1628, Burnaby
Banks
“I am very satisfied with the performance of the staff at this branch. I am especially grateful to Ms. Raheel for taking the time to help me and patiently completing my work.??”
“Highly Recommended!
Aanchal recently helped my parents and granda set up a strategic banking plan and making the entire process incredibly easy. She is exctremely knowledgeable. In my opinion honestly, she is overqualified for her position—and breaks down complex financial concepts into simple terms. Her professionalism and expertise have earned our complete confidence, and my family now trusts Aanchal with all of our banking needs!
Thanks Aanchal. Your going places!”
“Had a wonderful experience opening up a new student account here. Although we walked in without an appointment Isaac was very kind and accommodating. We really appreciated his expertise and guidance. He explained everything clearly and well. He even explained the benefits I had as an account holder, which I was unaware of - he went above and beyond in terms of service and professionalism. Thank you for your patience and kindness!”
“I had a wonderful experience with Mandy at the RBC Lougheed Branch. She was extremely helpful, professional, patient, and genuinely took the time to understand my needs. Her friendly attitude and attention to detail made the entire process smooth and stress-free. Thank you, Mandy, for the excellent service! Highly recommended.”
9:30AM - 7PM
4299 Kingsway Suite 9, Burnaby
Banks
“When we arrived in Canada three months ago, one of the biggest challenges we faced was opening a bank account; we had already heard about the difficulties involved.However, ScotiaBank and dear Ms Rachel Jung resolved this issue for us so easily, you wouldn't believe it. Thank you, we are grateful.”
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“Mr. Payday was super fast on a Saturday in approving my loan. I was in a pinch and nowhere else would approve me that didn't charge a ton of interest. Thank you Mr. Payday-would definitely recommend to someone in need of fast approval/money in account quickly! They are on the west coast so they are open 2-8pm eastern time on a Saturday.”