TD Canada Trust Branch and ATM
Banks
Hours:
4994 Kingsway, Burnaby BC V5H 2E2
Hours
About TD Canada Trust Branch and ATM
TD Canada Trust Branch and ATM is generally known for its helpful staff and good customer service. Many customers appreciate the friendly and patient associates who go above and beyond to assist with various needs, including currency exchange, suspicious transactions, and small business concerns. The branch has received high praise for its professionalism, positive attitude, and willingness to explain options clearly, making customers feel comfortable and understood. Several reviews highlight outstanding service from specific staff members, emphasizing their attention to detail and genuine care. The branch is also appreciated for its cleanliness, ample parking, and well-maintained ATMs. However, there are some issues noted, such as long wait times and slow service at the teller counters, which can be frustrating. Additionally, some customers have expressed disappointment with the ATM's limited denominations, as it only dispenses 100s and 20s, with no 10s or 50s available. Overall, the branch is viewed as a helpful and friendly place, with a few areas for improvement in efficiency and ATM options.
Most Recent Reviews
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September 2026
I was at this TD branch today around 2. The purpose was to ask some questions regarding money transfer. My teller was OFelia Flores. She was helpful, polite and patient. She answered all my questions in a friendly manner and even wrote down notes for me so that I don’t forget. Thank you OFelia.
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April 2026
This beach really reminds me the reason why I chose TD as my bank account at the very beginning. Amazing customer service from representative Parker LI. He thought one step ahead in order to help and navigate my needs. Truly appreciate his help.
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January 2026
Teller Service is very good but it's really awful when you have an ATM that spits out 100's and 20's. Why no 10's or 50's??
More Comments(114)
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Burnaby, British Columbia
