TD Canada Trust Branch and ATM
BanksHours:
4994 Kingsway, Burnaby BC V5H 2E2 Hours
About TD Canada Trust Branch and ATM
TD Canada Trust Branch and ATM is generally known for its helpful staff and good customer service. Many customers appreciate the friendly and patient associates who go above and beyond to assist with various needs, including currency exchange, suspicious transactions, and small business concerns. The branch has received high praise for its professionalism, positive attitude, and willingness to explain options clearly, making customers feel comfortable and understood. Several reviews highlight outstanding service from specific staff members, emphasizing their attention to detail and genuine care. The branch is also appreciated for its cleanliness, ample parking, and well-maintained ATMs. However, there are some issues noted, such as long wait times and slow service at the teller counters, which can be frustrating. Additionally, some customers have expressed disappointment with the ATM's limited denominations, as it only dispenses 100s and 20s, with no 10s or 50s available. Overall, the branch is viewed as a helpful and friendly place, with a few areas for improvement in efficiency and ATM options.
Most Recent Reviews
January 2026
Teller Service is very good but it's really awful when you have an ATM that spits out 100's and 20's. Why no 10's or 50's??
December 2025
This is one of the best TD branches, the wait lines here are not very long plus the staff is super helpful. Parker Li, one of the associates helped me find the best rate for currency exchange while the other branches they didn’t do so.
September 2025
It has always been a great branch until now dont know if there s a change of management? Went there today line up for 35 mins n the line wasnt moving at all. All three counters ocuppied with customers n not done, meanwhile there r four more staffs standing there talking to each other. What kind of customer service is that??
More Comments(105)
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- Burnaby, British Columbia