Vancity
Credit Unions
Hours:
5064 Kingsway, Burnaby BC V5H 2E7
Hours
About Vancity
Vancity, South Burnaby's community-based credit union, is a values-driven financial cooperative committed to improving the financial well-being of its members and communities. As Canada's largest credit union, Vancity shares 30% of its profits with members and their communities, using its assets to create positive change.
Customers praise the personalized service and expertise of the Vancity team. Boshra, a financial advisor, is described as incredibly personable, knowledgeable, and attentive, consistently providing high-quality support and guidance tailored to clients' financial goals.
While the staff are generally friendly and helpful, some customers note the need for improved efficiency, with long wait times and the suggestion that complex transactions be scheduled as appointments. Overall, Vancity is commended for its easy-to-use systems, safe operations, and warm welcome, especially for new Canadians opening their first bank accounts.
Most Recent Reviews
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July 2026
Thank you Vancity Brentwood and Burnaby Kingsway. Both Chris Morrison and Heatley Liang and Ashleen (Visa mgr.) for all of your help. Your services and knowledge have been both professional and helpful. I appreciate all you have done to help me meet my financial goals. Thank you! I give this review 5 stars.
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March 2026
Highly recommend Nico Schiavinato at Vancity! He was professional, extremely responsive, and provided clear options. The entire process, from application to funding, was smooth and efficient. Excellent service!
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October 2025
I came in for a couple questions and the teller Q was quite welcoming and gave me a great experience!
More Comments(63)
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