Murray Mazda in Chilliwack is highly praised by customers for providing a positive and professional car-buying experience. Customers appreciate the helpful and knowledgeable sales team, especially sales associates like Pankaj, Mohit, and Gur, who are described as courteous, patient, and attentive. They take the time to answer questions thoroughly, explain vehicle features, and assist with test drives, making the process smooth and enjoyable. Many mention that there is no pressure to buy, and staff members are happy to follow up with questions even after the purchase. The sales team’s expertise and genuine kindness create a welcoming atmosphere, making customers feel valued and comfortable. The dealership’s management is also recognized for handling issues professionally, as seen when a problem was resolved beyond expectations by the sales manager. Customers highlight the seamless process involving finance, with Riley ensuring everything was prepared beforehand. The overall experience is described as stress-free, friendly, and efficient, with many stating they felt like they were dealing with friends rather than just salespeople. Overall, Murray Mazda is recommended for those seeking quality service, a wide selection of vehicles, and a supportive team that cares about customer satisfaction. Many customers express their intention to return for future vehicle needs, emphasizing the dealership’s reputation for excellent customer care and service.
I purchased a CX90 from Murray Mazda in 2024. I have had nothing but wonderful interactions with every staff member I have talked to. The service staff have gone out of their way to ensure my car is taken care of.
February 2026
As a new customer (in for the first oil change on my new CX-5), I was very pleased with the courtesy and reception I received from Kurtis in the service department. I will definitely return to Murray Mazda for future maintenance on my vehicle.
January 2026
It's been Phenomenal working with Lisa. The customer service is absolutely amazing- Definitely recommend them and the work they do!
