Vancity
Banks ,
Credit Unions
Hours:
2991 Lougheed Highway Suite 20, Coquitlam BC V3B 6J6
Hours
About Vancity
Vancity provides a great and exceptional experience, with many customers noting the best service they have received. The staff are described as knowledgeable, professional, friendly, pleasant, and lovely. They are patient, responsible, and dedicated, willing to go the extra mile and make multiple calls to complete tasks. They explain things thoroughly, answer all questions, and tailor their advice to fit customer needs, making people feel valued.
The location is convenient and has longer hours than many other branches. Wait times are typically short, often less than five minutes. Some notes for customers are that for certain Visa issues not requiring identity verification, it is better to call the number on the card, as branch staff act as an intermediary. Also, personal information on forms is manually input, so it is good to verify for typos. The ATMs at this branch are noted as quite old and still use an envelope system, with a hope for newer ones soon.
Most Recent Reviews
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June 2026
One of the slowest banks I've ever been to. Usually only 2 tellers and wait times are unreasonable. Been here about 10 times and its always like this. Gave an extra star cause they are mostly friendly. Mgmt needs to get on top of the cue though.
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August 2025
They were quite good. Better hours than some other branches
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May 2025
I've been here twice in 1 week, a Wed and a Sat and both days, Van City had only 2 tellers plus 1 for business teller. Line up both days were more than 5 people and wait time is 25 minutes before noon.
More Comments(47)
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Coquitlam, British Columbia
