Vancity
Banks,
Credit UnionsHours:
2991 Lougheed Hwy. #20, Coquitlam BC V3B 6J6 Hours
About Vancity
Vancity provides a great and exceptional experience, with many customers noting the best service they have received. The staff are described as knowledgeable, professional, friendly, pleasant, and lovely. They are patient, responsible, and dedicated, willing to go the extra mile and make multiple calls to complete tasks. They explain things thoroughly, answer all questions, and tailor their advice to fit customer needs, making people feel valued. The location is convenient and has longer hours than many other branches. Wait times are typically short, often less than five minutes. Some notes for customers are that for certain Visa issues not requiring identity verification, it is better to call the number on the card, as branch staff act as an intermediary. Also, personal information on forms is manually input, so it is good to verify for typos. The ATMs at this branch are noted as quite old and still use an envelope system, with a hope for newer ones soon.
Most Recent Reviews
August 2025
They were quite good. Better hours than some other branches
May 2025
I've been here twice in 1 week, a Wed and a Sat and both days, Van City had only 2 tellers plus 1 for business teller. Line up both days were more than 5 people and wait time is 25 minutes before noon.
March 2025
Sincere thanks to the friendly & extremely helpful assistant manager who served me & my wife this morning!
More Comments(44)
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- Coquitlam, British Columbia