Vancity

Banks, Credit Unions
Hours:
2991 Lougheed Hwy. #20, Coquitlam BC V3B 6J6

Hours

Monday
9:30AM - 5PM
Tuesday
9:30AM - 5PM
Wednesday
9:30AM - 5PM
Thursday
9:30AM - 5PM
Friday
9:30AM - 5PM
Saturday
9:30AM - 3PM
Sunday
Closed

About Vancity

Vancity provides a great and exceptional experience, with many customers noting the best service they have received. The staff are described as knowledgeable, professional, friendly, pleasant, and lovely. They are patient, responsible, and dedicated, willing to go the extra mile and make multiple calls to complete tasks. They explain things thoroughly, answer all questions, and tailor their advice to fit customer needs, making people feel valued. The location is convenient and has longer hours than many other branches. Wait times are typically short, often less than five minutes. Some notes for customers are that for certain Visa issues not requiring identity verification, it is better to call the number on the card, as branch staff act as an intermediary. Also, personal information on forms is manually input, so it is good to verify for typos. The ATMs at this branch are noted as quite old and still use an envelope system, with a hope for newer ones soon.

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