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“⭐️⭐️⭐️⭐️⭐️
I had a great experience at Mark’s thanks to Vicki. She provided excellent customer service. Another employee had overcharged me, but Vicky quickly caught the mistake and corrected it without any hassle. She was friendly, professional, and really went above and beyond. Thank you, Vicki, for turning the situation around—I’ll definitely be coming back!”
10AM - 6PM
36, 38, Cranbrook
Shoe Stores
“I gave this store a 1 star review years ago. Now the racist manager Amber is gone. Thank the Lord. She would not allow Indo-Canadian women apply/ work there on staff. I know this to be 100% factual. The rest of the girls and staff were so sweet and helpful. I will give this store an honest review that’s up to date now.”
“I ordered Shoes online and loved both pairs. One pair arrived in 4 days, and the other was a little longer of a wait, as it was coming from BC(I do believe)My profession is procurement. I buy tools and machinery all day! I understand frieght and courier times. So, the lead time wasn't a shock. The second pair was no more than 2 weeks.Well, Cranbrook, 739, you receive a 5-star rating! I opened my package this evening, and the attached photo was in it. How lovely. I rarely have time to be out and shopping, so I do some online shopping. I miss, at times, the personable aspect of dealing with a human. This note inside the box made me feel warm❤️! Thank you to whomever took the time to say thank you, personally. Store 739, Cranbrook!Much appreciated and well received.Take care, and keep up the great customer service.Nicole, from Nova Scotia!”
Shoe Stores
Shoe Stores
Shoe Stores
“Excellent customer service. I was on the hunt for a pair of hiking boots, walked into this store, dealt with nicest lady, friendly, knowledgeable and listened. I left with the most amazing hikers, so very pleased. . I headed out today for a hike and I am so very happy with these new hikers!! Excellent!! Thank-you!!
Cheryl”