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December 2023
I went to the store no one would help me . the staff was rude so I walked out
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November 2022
Manager is extremely rude to customers and has an attitude for no reason they'll follow you around if you look "sketchy" or if your native. I worked here and they are very prejudice. So I quit. If this wasn't the only shoe store in Cranbrook they'd probably be out of business.
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June 2022
Friday 5:45 wanted to stop by after work for a quick look. Need a couple new pairs of shoes. Sign on door says there open till 6:00 PM. However the door from the mall was locked and the employees were just sitting around inside talking waiting for 6:00 pm to hit. THE SHOE COMPANY- your pathetic