New Balance Delta is a store known for its best service and experience. Staff members are quick to help, friendly, kind, very kind and polite, patient, and polite. They provide excellent service and have an excellent phone presence. Associates are knowledgeable and expert, offering a level of expertise more expected from a podiatrist or kinesiologist. They expertly identify customer needs based on shoes and walking patterns, explaining details like inner pronation, types of foam, and carbon plates. They take the time to understand what is needed, down to the socks, and ensure a perfect fit. The service is described as amazing, very great, and above and beyond. The management and staff are great. They can help find specific, hard-to-find sizes and widths, handle orders and shipping anywhere within two weeks, and inform customers about sales and new releases. Many customers are over happy, highly recommend the store, and state they will definitely be coming back and recommending it to family and friends.
I visited this location yesterday, and I had a great experience with Madison! She was very helpful and knowledgeable, explaining the different kinds of shoes and helping me find what I was looking for. I appreciated her attention to detail and would definitely visit again. I highly recommend this store!
September 2026
Very helpful. Best place to go for shoes. Especially when you have larger or smaller than average feet!
July 2026
Fantastic service from knowledgeable staff. This is the place to go for a proper fitting.
