London Drugs, a 100% Canadian-owned store located in Duncan, British Columbia, is dedicated to customer satisfaction and offers a wide range of services and products. With 79 locations across Alberta, Saskatchewan, Manitoba, and British Columbia, the staff is committed to providing a superior shopping experience. Customers appreciate the friendly and knowledgeable service, with particular praise for staff members who go above and beyond to assist. For example, employees have been recognized for their helpfulness in addressing tech issues and product concerns, ensuring that shoppers feel valued. The store provides essential services, including passport and ID photos, as well as remote and in-store tech support for various devices, including authorized repairs for Apple products. However, some customers have noted a decline in product availability, particularly in the electronics department, which can be frustrating. Additionally, there are concerns about the bus stop outside the store, where the environment has become less inviting due to loitering. Despite these challenges, loyal customers continue to appreciate London Drugs for its convenience and diverse selection. There is hope that management will address inventory issues and improve the surrounding area, allowing the store to maintain its status as a trusted community retailer.
