The Brick has been a trusted name in Canadian home furnishings since 1971, with over 200 stores nationwide. Customers praise the company's high-quality products, great prices, and friendly, professional service both in-store and online. The buying experience is described as "great," with "top-notch" service. Delivery and in-home setup are generally efficient and well-executed, though one customer noted a delivery that was over two hours late. While they understand unforeseen circumstances can arise, clear communication from The Brick about delays is important. Another customer wished they had known in advance that the delivery team could not change the direction a door opened, which would have been more convenient. Overall, The Brick receives excellent reviews, with customers highlighting the knowledgeable sales staff, careful delivery teams, and timely service. One reviewer simply states, "Excellent service. Thank you." The Brick is widely recommended by satisfied customers for furnishing and appliance needs.