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“Really helpful staff here with a great selection of quality men's clothing. Kelowna is a bit limited so I'm glad I came across this store. Good experience all the way around.”
“I really love old navy, but I sometimes feel the staff doesn’t respect for the customer right to price match or price adjust. I always feel judged. I would love more if customers rights are respected. Also the difference is prices online and in store is really confusing.”
“Absolutely amazing service by the lady here. It was the first time my dad was buying something nice for himself in his life. She helped my dad with all his needs. Super kind and easy to talk to. Great quality items and things on sale too. I’d highly recommend this place.”
“Great service, competent, quick. I don’t normally like shopping because it can be time consuming but I believe his name was Randy and he made it quick and painless.”
“Kadis helped me pick out a suit jacket, pants and a shirt!! She was so helpful, patient and went above and beyond. I’m so happy! Thank you!! Will be back for any future suit needs.”
“I had the best, personal care by the team working yesterday during my long Christmas shopping experience! The gals gave great insights to the brands and tips for purchasing presents for others. I found some perfect items for people on my list. Awesome friendly service.”
“I bought safety boots for work here. They have a large selection of safety shoes for indoor and outdoor use, for both men and women. The service is very good. I like this place.”
“I love the new bigger Bluenotes! Everything looks so clean and organized. I had a great experience the 3 little brown girls (the one with glasses, one with curly hair and one with pretty outfit) were very helpful in finding sizes and at the register! (don’t know their names srry) I came in just to browse but ended up buying lots of stuff haha def will be coming back for more!”
“Very friendly and helpful staff. I bought T-shirts in store last time and they didn’t fit my daughter so had to get another size for her. The lady named Giya helped me to look for bigger size but they were not available. So she recommended and helped me to order online. She was really helpful and polite. Loved my experience at Urban planet. Definitely recommend.”
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“Absolutely exceptional customer service, and an incredible dedication to assisting me to discover that shopping for Men’s wear can go far beyond looking for a small, medium or large.
After losing a considerable amount of weight, I found myself needing to look for clothing that fit me better. I happen to come across MacDermotts and was immediately captivated by the time and attention their staff was willing to give me. Coming from a world we’re only small, medium or large are your only options I anticipated this Process to be Overwhelming. Thanks to the staff my experience has been the complete opposite of that. The time they take to tailor and adjust the clothing to fit your body is remarkable, and a breath of fresh air.
What stands out to me the most is just how attentive every staff member is to greeting anybody that comes through their doors without being pushy or trying to over sell you. There is a genuine desire to help you find what you’re looking for. In the short time that I have been shopping here, I have purchased over 60 items of clothing and look forward to continuing a relationship that makes shopping for men refreshing and enjoyable.”