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“For 3 years I’ve been getting my (many) prescriptions here without issue. The staff is kind and helpful. They have connected me with a doctor a few times to get a prescription refill within 24 hrs. Thank you Bijal and team for making it easy :)”
“This is the BEST pharmacy I have ever used. I am so happy I have switched to Vital Pharmacy. The pharmacist is so very kind and very knowledgeable. They take the time to explain every medication, which is great, and they are just amazing. The staff is also wonderful. Highly recommend Vital Health Pharmacy.”
“I switched to this pharmacy a few years ago because of poor service at the nearby shoppers and I have never been happier! The staff are kind and very knowledgeable. I often recommend this pharmacy to others in our neighbourhood.”
“This pharmacy is amazing. The people there genuinely care that you get better. They’re very good with their timing and their communication is stellar as well. They make sure you get as much coverage as possible and if you’re not on any coverage, they do what they can to steer you in the right direction to have some savings on their products. Every single time I’ve been into this pharmacy has been a positive interaction. Thank you to the wonderful team!”
“Dycks has been very helpful! I so appreciate their willingness to compound the meds for our cat and even made them, somehow, a flavor that she didn't fight taking.”
“Always such kind and considerate treatment. I appreciate the staff and how they go the extra mile every time! One of the pharmacists called ahead regarding my coverage of an insulin pump part in her spare time as she heard news of change, then next time I came in she told me about it! I’m very happy knowing I have a small business I can support rather than a giant pharmacy company who treats me terribly like many times before like Shoppers. I also appreciate their kindness over the phone, I had to temporarily get a vial of insulin from Shoppers and they were immensely short with me on the phone, whilst The Medicine Shoppe called pharmacies around for me — that’s how considerate they are! I felt like a chore at all the big companies and am never impressed with their rudeness, but at this place it’s the total opposite. If you want good people who care about you and your health, and do the best work out there, these are your people.”
“Very knowledgeable and professional pharmacist. Was able to prescribe for a minor eye infection without having to sit for hours in emergency or doctors office. Highly recommend”
“What a great pharmacy. Excellent staff…patient, caring, knowledgeable, and they go the extra mile for you. Would highly recommend if you’re looking for a new pharmacy.”
“The best pharmacy in town by far! Craig, Matt & Rhonda are the kindest, most caring and knowledgeable healthcare professionals and they are very fast! A Glenmore Gem!! 5 Stars”
“We live in Westbank, across Okanagan Lake from the Safeway Pharmacy in Kelowna.
We have been using the services of Safeway’s downtown Kelowna Pharmacy since moving to the area in 2010.
Yes, there are many pharmacies on our side of the lake, but the downtown Safeway Pharmacy has served us well. The staff goes out of their way to do all they can to take care of our needs.
Today, for example, I had a new prescription that needed to be filled. Just after leaving my doctor’s office, I called Safeway and asked if they have received the fax from my doctor. The pharmacist checked and the prescription request was there. She checked to see if the medication was on site and said that she would processes the request. It would be available in 30 minutes. As I was in the neighborhood this would save me a trip across the lake.
This is the type of service we have consistently received for the downtown Kelowna Safeway Pharmacy.
Thank-you again for looking after our needs.”
“My favorite grocery store in Kelowna. I never get hassled paying with Google Wallet like some of the competitors in this town that impose ridiculously low restrictions on transactions. Strange thing to do in a period of expensive groceries. Some might say this store is more expensive than others judging from some other reviews I have read. Though I don't do much price comparisons, the shopping experience here is superior to most stores, likely worth any premium if any.”
“I was more than just satisfied with the service and attention I received from your nurse Susan today for a blood flow test along with her patience and very helpful responses to the numerous questons I had for her around my issue. Obviously, a nurse with a broad breath of experince.”
“Such kind people, when I lived up in Glenmore they were my go-to. I loved supporting a small business and everyone knew me by name, and vice vera :) I was actually sad when I had to transfer pharmacies when I moved because I appreciated their care and commitment to above and beyond processing of pharmaceuticals. The young man at the front was always so kind and lighthearted, I appreciated his good mood every time I came in! The older people working in the front seemed to treat me with a bit of prejudice, maybe because I was younger or have tattoos…but I always made and effort to smile and greet them but I never got smiles back unfortunately. Hopefully in the future they can start treating their younger clientele with more fairness (especially if they’re a year-long customer) but the ladies in the back running the pharmacy were so wonderful and treated me with respect and kindness. Regardless of the shift in comfortability whenever an older woman was working even though she’d seen me 20 times before, I still give this place 5 stars because of people like Shannon and Alison in the back, and the kind young man at the front of the store. Also very fast prescription processing!”
“A pharmacy is only as good as its pharmacists. Despite arriving right before closing, Jim was personable and helped us with everything we needed. Customer service lives to see another day! Thanks, Jim; we appreciate it.”
“I’ve never come here for the pharmacy, but I do come here for the amazing selection of gifts! Honestly they have such niche coo options for any and everyone. I love that they support local. 10/10 always recommend this place to clients and friends as my go to place for beautiful scented sprays and funny stickers for your water bottle.”
“I wanted to RAVE about the cake decorator at this Save-On. They went above and beyond our expectations, and our daughter was truly amazed by the details of the cake! They even called us to confirm details! Thank you for being a part of making our daughter's day extra special!”
“Ok so the store doesn't stink anymore (please, round of applause) nearby and the employees are really, really nice (especially the deli counter *you know who you are*) when I open my store, I hope you guys will swing by, your my friends! :) I'm glad you found and disposed of whatever the heck that was. (Eww!)”
“I am a new customer and the pharmacy team were friendly and quick to get me set up. My prescription was ready to go by the time I was done shopping, and I had a brief visit with the pharmacist who explained the drug and how to use it. Great service, thank you!”
“Bob, the pharmacist at this location is EXCELLENT! He is the most knowledgeable and helpful pharmacist I’ve ever had the pleasure of dealing with! And his customer service is beyond excellent! I cannot say enough good things about this pharmacist! And also a shout to all the staff especially Tina and Charlotte! THANK YOU for all that you do!”
“Much better experience here staff filling holes and and simply keeping busy and working away at least making a an effort to keep shelves full as I know there are no shipments on Sundays.”
“I went to London Drugs today to buy a microwave after checking out 2 other stores and looking online.
I actually went there a second time to purchase my microwave. Thomas helped me with the purchase and gave me very good service helping me with the insurance as well for a very good price. He then carried it out of the store and to my car. He made my shopping experience very easy and quick. He had a terrific attitude and he left me with a very happy feeling. The whole trip seemed to only take 20 minutes or so. Thanks Thomas. Shopping for an appliance has never been so good.
Darlene Warner”
“Save on foods is always clean, well stocked and have pleasant staff. The pharmacy hours differ from the store hours but the pharmacy specifically is efficient and pleasant.”
“Pharmacy manager Mohamed Hamed Elbaz was rude and arrogant to me. There was a miscommunication with my order over the phone at pickup time. Abdul couldn't help, so Mo interfered and spoke in Arabic language about my account. I asked if they could speak English so I could understand, and he said, "I'm not talking to you," and continued in Arabic. I said, "But you're talking about me and my account." He ignored me and continued. He blamed me for re-ordering from staff on the phone instead of TouchType phone. I have bought from here for decades but must change. All workers that can't clearly communicate in English. I moved my account to Costco now, which is 1/3 the cost. 2 days after posting this, Mohamed called my home, demanding I take this review down. He threatened legal action today. I have launched a complaint with the Colledge of Pharmacists. Update- 1 month later, October 2023, Mohamed no longer works there. Jeff has made good on promised changes, and I have renewed faith.”
10AM - 6PM
2241 Louie Dr, Kelowna
Pharmacies
“Hello there. I recently shopped at the Rexall Drug store in West Bank BC on highway 97, and it was fantastic! I love this store. It's pretty much got everything a drugstore should have. The staff are extremely friendly, courteous and respectful to everyone. I got a Be Well discount card today for Seniors day (Tuesdays) and saved quite a bit.
The store itself is bright, well organized and Clean! There's an awesome pharmacy that is always reliable.
Thank you kindly Rexall Drugs, for being the best neighborhood drugstore.”
“I regularly fill prescriptions here and am always grateful for the friendly and professional service, especially considering the staff is working hard just to keep up with a rapidly growing neighbourhood population. I recently had to request medication history from an out-of-province Shoppers location, and a couple of the staff here worked diligently to secure it, even though it turned into a bit of a hassle for them. Thank you!”
“I had the pleasure of seeing Lori again today. It never ceases to amaze me how she continues to be positive and wear a smile when people are difficult. I have mailed many packages over the last year and Lori has been there every single time. She is patient, helpful, and professional. She has provided many insights (so that I can save time in the future) and has always been efficient. I am very grateful for her being the representative of Canada Post in Glenmore. If she weren't there, I would mail my packages elsewhere. Thanks, Lori! Keep up the great work :) Can't wait to see you again.”
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“I had the most amazing and life changing experience with this pharmacy in February of 2024.
I required a pain medication as life was very difficult for me at the time. After struggling since September with the pain, I was at in a dark headspace.
The owner of this pharmacy did absolutely the best and everything he could to ensure the timeliness of the delivery and the formula of the medication healed that pain within a month of use.
During that difficult time, I really felt hopeful again by seeing the lengths to which one goes to help others and are moved by hearing that others are in pain and they give their 100% to help. That is a healthcare provider at its finest!
I’m so grateful for his kindness and understanding during that difficult time for me, I will truly never forget it! :)”