London Drugs in Kelowna, British Columbia, is a well-loved store known for its wide variety of products and helpful staff. As a 100% Canadian owned business, it focuses on customer satisfaction across its 79 stores in Alberta, Saskatchewan, Manitoba, and British Columbia. Customers appreciate the store's clean and well-stocked environment, making it easy to find what they need. The staff are polite, friendly, and eager to assist, often guiding customers to the right department or staff member for specific questions.
The store offers a range of services, including passport and ID photos with biometric technology and a $50 guarantee. It also provides tech services like software and hardware setup, virus removal, data transfers, and authorized computer repairs for brands like HP, Lenovo, ACER, Asus, and Microsoft. As an Apple Authorized Service Provider, the store’s technicians use genuine Apple parts to assist with device repairs.
Customers have shared positive experiences, especially with staff members who go above and beyond to help, such as assisting with iPad questions or camera gear. While some mention concerns about security measures and room for improvement in customer service, overall, London Drugs is valued for its variety, helpful staff, and reliable services.
This london drugs is amazing! The staff are so kind especially Maniya from customer service anytime I have a problem she always helps me with a smile. Maniya is a very sweet young lady.
September 2026
Had to buy last digital watch online place on city to find a digital watch
August 2026
I am a senior .Was looking for a electric shaver blade replacement. Jas (sales supervisor) provided me with the most gracious help. I ended up getting a whole new razor on sale for about the same cost of a new blade. Thanks Jas for going the extra mile to keep this senior satisfied and happy. 👍 Good Job Jas Cheers... read full comment
