Urban Barn Kelowna, nestled in the heart of the Okanagan Valley on the eastern shore of Okanagan Lake, offers a wide range of home furnishings and decor to transform your living space. From storage solutions to area rugs and drapery, the store has everything you need to create a cozy and inviting atmosphere.
The staff at Urban Barn Kelowna are praised for their exceptional service and product knowledge. Customers appreciate the helpful and professional assistance provided, with no pressure sales tactics. The team's expertise and design insights make the shopping experience both enjoyable and informative.
Despite occasional quality issues with certain products, Urban Barn Kelowna's customer service shines through. When a customer encountered problems with their sectional couch, the store and the company's customer service department worked diligently to resolve the issue, even a year after the initial purchase. This commitment to customer satisfaction has earned the store a loyal following.
Overall, Urban Barn Kelowna is a beloved destination for those seeking high-quality home furnishings and a pleasant shopping experience. With a convenient location, ample parking, and a wide selection of products, the store continues to impress its customers with its exceptional service and commitment to quality.
I called in to order and was lucky enough to speak with Deborah who was fabulous. She went out of her way to help me get discounts, and had a lot of patience with all my inquiries. Also, we’ve always loved the products purchased from Urban Barn. Quality and Aesthetics are 10/10
May 2026
I am very pleased with the service at Urban Barn. The sales team is extremely helpful and go beyond expectations. I will continue to do all my shopping there in the future. Christina Wightman
April 2026
Helpful staff; we love our new furniture. Shoutout to Nicole who was very knowledgeable.
