“5/5 Stars
I had an incredible experience at this Rogers location! I recently switched over and was having some major issues with one of my new phones. After phone support couldn't resolve it, I had to head into the store.
I arrived just 10 minutes before closing on a Friday night, but the representative who helped me was an absolute lifesaver. Even though the store was about to close for the weekend, he didn't rush me at all. He ended up staying 15 minutes past closing just to make sure everything was 100% fixed and working perfectly.
I didn’t catch his name, but I am so grateful for the outstanding service and dedication. It’s rare to find that level of care these days—highly recommend this location!”
“I had a fantastic experience at Gurus Cell Phone Repairs Abby. They fixed my iPhone 15 at a lower price than other stores and had it ready in just 20 minutes. Big thanks to Sourav for the excellent customer service!”
“So I had, quite possibly, the most painless, easiest transaction to another phone I’ve had since phones became a thing. Destiney Currie made this seamless, and was an absolute pleasure to deal with. Not only was her service impeccable, but her demeanour was so great that I forgot I was getting a phone. Quite possibly the best service I haave gotten anywhere for anything. Will go back again in the future.”
“I recently had the pleasure of experiencing exceptional customer service, and I am truly impressed. From the moment I reached out, Monty was professional, attentive, and genuinely eager to help. Every interaction was handled with patience and care, and my concerns were addressed promptly and thoroughly.
What stood out most was the level of personal attention I received. Monty went above and beyond to ensure that I was satisfied, offering clear solutions and checking in to confirm everything was resolved. It’s rare to encounter such dedication and kindness in customer service.”
“I can’t thank Ms. Khushi enough for all her help today. She was so patient with all my questions and took the extra time to walk me through the setup process step-by-step. Her service was absolutely wonderful and made the whole process stress-free. If I could give her 10 stars, I would! Highly recommend seeking her out if you want the best service in town.”
“My best experience ever with customer service.
All my problems were fixed by Guvanshvir. Hope I spelt your name correctly.
Got a new phone, banking problems fixed, and educated as well. Thanks so much from a 65 year old. Brian”
“I was so pleased with the service I received yesterday. I had dropped my phone and shattered the screen. I stopped in and was able to have the screen replaced in an hour at a reasonable price. Wonderful customer service. I highly recommend this business ?”
“My experience was phenomenal at Wireless Wave Seven Oaks mall in Abbotsford, BC. The help the my husband and I received from Manii was top notch. He was very kind and knowledgeable. Ask for Manii when you go there and you will not be disappointed.”
“This place seems to be running very efficiently. Ben Rogers helped me set up my new phone and plan and was very kind, professional, and thorough with how he did it. May Christ bless this place abundantly!”
“Hi! We visited the store yesterday to purchase new phones, plans, and an iPad, and Kyle helped us every step of the way. We had quite a bit to sort out with four phones and finding the right iPad, but Kyle was incredibly patient, helpful, and thorough throughout the whole process. His excellent service made the experience smooth and enjoyable. Highly recommend!”
10:30AM - 8PM
31940 South Fraser Way Unit # 15, Abbotsford
Mobile Phones
“What great customer service! Aj is a great person who treats his customers 110% he really wants the best for you. I pass my experience with him to everyone I cross paths with, I recommend him to everyone peace aj”
“Great service! I came in to get my screen protector changed, and the staff did it quickly and professionally. They also gave me helpful advice about upgrading to a new phone. Ritish was very friendly and knowledgeable — highly recommend this place”
“Harry the store manager , amazing guy and help to find a best deal , even give me all the answers of my questions and Dustin help me with the paperwork great environment . 5 stars for best customer service. Thank you harry and Dustin”
“The two girls working tonight spent an hour helping me set up my new phone, putting on the screen protector and phone case. They were amazing. Best service I have ever had”