“My family & I have been a customer of this store for decades & love the customer service given. Val always asked about our wee dog when we didn't bring him in. I am shocked to hear some people didn't feel there was good customer service. I have always felt like family there. Great neighbourhood store. Shop local!”
“Stopped in while visiting Nanaimo for a conference. Was missing my kitties back home, and to my luck the cat lounge was unoccupied. The five kitties I visited with were lovely, got my feline fix and supported a great cause. ❤️?”
“I normally prefer to support local small businesses, but Pet Smart is a really great store that also supports local charities. I always donate to Catnap and or the local hospital when I shop there. My cats love going there for field trips. They sell their favourite corn cob cat litter, wet & dry foods, chu ru treats & toys. The service is always great and we like their reward program.”
“Place has plenty of unique gifts for gardeners beginner and pro. Found new rubber boots to replace the pair I've had for over 30 yrs. Also helpful tips for beginner garlic growing. A pleasant surprise.”