“My family & I have been a customer of this store for decades & love the customer service given. Val always asked about our wee dog when we didn't bring him in. I am shocked to hear some people didn't feel there was good customer service. I have always felt like family there. Great neighbourhood store. Shop local!”
“Stopped in while visiting Nanaimo for a conference. Was missing my kitties back home, and to my luck the cat lounge was unoccupied. The five kitties I visited with were lovely, got my feline fix and supported a great cause. ❤️?”
“Great service. Pet Smart staff helped me fit clothing and collars for my new puppy and she loved how nice they were to her. I am very glad that dogs are allowed, not only for helping shoppers find the perfect fit with friendly and outstanding service, but also for the training and grooming services offered. The mix of products and services is BRILLIANT! Thank-you, Pet Smart”
“Place has plenty of unique gifts for gardeners beginner and pro. Found new rubber boots to replace the pair I've had for over 30 yrs. Also helpful tips for beginner garlic growing. A pleasant surprise.”