TELUS - Open Connection is a provider of comprehensive telecommunications solutions, offering a wide range of services to cater to both individual and corporate needs. The business offers TELUS Optik TV, Internet, and Smart Home Security, as well as mobile plans from TELUS and Koodo. Customers can find a variety of major brand devices, including Apple, Samsung, Google, and Motorola, with a knowledgeable staff ready to assist in finding the right customized solutions. The company is praised for its excellent service, with clients highlighting the friendly, helpful, and professional approach of the staff. Clients have had positive experiences, from setting up new mobile plans to transferring data to replacement devices, with the service representatives ensuring a seamless and stress-free process, particularly for senior customers.
Best service I’ve ever had from a phone outlet. We upgraded 2 phones this week, and the staff were fantastic. Kirat and Yatim navigated us through the process effortlessly and with great skill. Very pleased with the experience.
February 2026
GK was wonderful to deal with. He explained my options clearly and thoroughly. He is the kind of person I like to do business with - helpful, friendly, and professional! Thank you!
February 2026
Open Connection provided first class service; pricing options were excellent, and the technical support provided to modify my mobile plan so helpful. I would definitely recommend them to anyone and I’ll certainly be returning for any further service.
