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“My husband and I want to express our deep gratitude Sarneet Kaur .She is very pleasant, sweet, and most importantly patient,a professional in his field. I highly recommend her.”
“Had a great experience with the Telus representative at Open Connection on Lonsdale. She was very knowledgeable, worked very quickly and gave us recommendations. I will definitely go back for my next iPhone purchase and accessories. Thank you!”
“Mohammed at Clearwest Solutuons/Telus was a big help and patiently explained all the fine details of my new plan and device contracts..It was a smooth process and he was able to answer all my questions in a timely manner, as I only had a short window of time to spend on store.”
“Coming to this store from last 3 years and one of the biggest reason for that is Gagandeep. Always welcoming and accomodate us whenever we need.Highly recommended.”
“Raiyan was extremely kind, respectful, knowledgeable, helpful and very professional. He has a very good demeanour while interacting with his clients. He didn’t pressure me to sign up for anything, rather provided honest and functional information that was very beneficial for my decision making process. He also knows his stuff very well. He communicates very well within his colleague network. He has answers for most questions you ask. What mattered to me was his honesty to let me know if he didn’t know any answers. He also makes sure that his clients are taking home the best deal and adds extra layer of protection by providing useful information. Vasu was very efficient and kind. Thanks to this team for all the help and a smooth transaction.”
“How wonderful could a staff like Niloofar be.Unbelievable, if it was me I would never deal with Telus but she made the deal with her honesty and addressed all needs.Some stuff happened but she took care of everything and didn’t let us go until we were satisfied deeply,Thanks Niloofar ?Highly recommended.”
“I recently had the pleasure of using Mili Express's delivery service, and I must say, I am thoroughly impressed! From start to finish, they exceeded my expectations with their exceptional attention to detail, lightning-fast delivery, and their considerable approach towards customer satisfaction.First and foremost, the attention to detail displayed by Mili Express is truly commendable. They ensured that every aspect of my delivery was handled with care and precision. The package was securely wrapped, protecting its contents from any potential damage during transit. I was particularly impressed by how they took the time to label the package accurately, guaranteeing that it reached the intended recipient without any confusion.Secondly, the speed of their delivery was outstanding. Mili Express wasted no time in getting my package on its way. It arrived at my doorstep much sooner than I anticipated, allowing me to enjoy my purchase without any unnecessary delay. Their efficiency is unmatched, and it's evident that they value their customers' time.Lastly, I was incredibly pleased with the level of consideration Mili Express demonstrated throughout the entire delivery process. They clearly understand the importance of customer satisfaction. Their delivery personnel were polite, professional, and respectful. They even went the extra mile to ensure that I received my package at a convenient time for me, accommodating my busy schedule effortlessly.Mili Express has set a high standard for delivery services. Their attention to detail, fast delivery, and remarkable customer care make them a standout choice. I wholeheartedly recommend Mili Express to anyone in need of a reliable and efficient delivery service.In conclusion, Mili Express has proven to be an outstanding delivery service provider. Their attention to detail, fast delivery, and considerable approach make them the epitome of excellence. I am beyond satisfied with their service and will undoubtedly choose them for all my future delivery needs. Thank you, Mi”
10:30AM - 6:30PM
4500 Kingsway Unit 1316, Burnaby
Internet Service Providers
“Came in last night to get a new phone. Raymond was extremely helpful and got me set up with a new phone and plan. I will def come back to this location specifically to have Raymond as a sales rep as he gave such great customer service.”
“Been using Lightspeed Internet since around 2012 if not longer. Every few years I have had to replace an old adsl modem and it took an hour or so on the phone but if you get the right tech the time doesn't matter and I have had the right tech's every time. A lady once and I am pretty sure tech Jim has helped me twice because I am finally upgrading to Cable internet and had issues but this fix was quick. Somehow they get internet spots from Telus and Rogers and are able to sell it cheaper.... I have had less down time than my neightbours and I was paying 50mb for $60 for yearssss. Now I am going to have 75mb for less and we use internet always with 2 gamers in the house as well.”
“I was at Telus Metrotown and was I ever fortunate to receive EXCELLENT service from TOMMY HUANG, a brilliant, diligent, & patient employee. He is truly an ASSET to TELUS!! God richly bless Tommy for helping a person like me, who is no longer techy as I was before. I will stay with Telus bcoz of their good & brilliant employees & great service. God bless you all!!!”
“Rob helped me out to get the only one and only Google 8 pro 256 GB at the same day upon switching over from fido to Rogers. He made it so smooth and professional. The perfect customer service how it should be. I've been to other two Rogers locations one in metrotown and other in Coquitlam center very rude and not helpful agents and managers. Thank you Rob for making things like getting a new phone an exciting and not stressful experience. I appreciate it.”
“We were helped by Dayton at this Telus location a few weeks ago, and we honestly couldn’t be happier with the experience. He spent so much time with us getting the best deal possible (we were in to renew our phones and try to get our bill a little lower) and we left spending less for better phones/plans. The atmosphere of the store as a whole was just really laidback and comfortable. I hate walking into phone stores and feeling stupid for not knowing what they’re talking about, and I didn’t get that vibe from him or the manager (Julia?) at all. Would definitely recommend this location to anyone looking to renew with Telus.”
“As a long term Bell Mobility subscriber, due to their incompetence we were looking for a different cell provider, enter Telus. The service rep that helped us was Anish, he was fantastic. He resolved all of our issues in moving from Bell to Telus. The service that Anish provided was incredible, I actually told him to walk up the street to Bell and give them customer service training. Well done Anish!”
“I wanted to express my gratitude for the exceptional service I received from Freeman. He not only assisted me in upgrading my device but also guided me seamlessly through the entire process. Freeman's kindness, friendliness, and utmost professionalism stood out. His dedication went above and beyond, making me feel truly special. I was so impressed that I ended up purchasing all my accessories from your store. I highly recommend Freeman and believe he deserves recognition, perhaps even a raise, for being such a valuable asset to Freedom Mobile.”
“Exceptional customer service in person at Pacific Centre. Thank you, Daniel! Visited to return a cable box, and he helped significantly improve several aspects of my home TV and internet package. Very pleasant and helpful.”
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“Yatin has been my go to guy since last one year. Best thing about him is that he is very polite and supportive all the time. Best customer service I have got till date.”