9AM - 6PM
1458 Industrial Way, Parksville
Auto Parts
“We had been playing with the idea of getting a trailer soon, so we stopped by the lot a couple months ago and checked out what was there. We got a hotdog lunch, got a tour of some units and then were left to have a look by ourselves (my wife and I), no pressure from sales people.
After some discussion we figured we had found the right trailer for us, Karen Young was a huge help and very nice to deal with. Once we decided for sure, we got in touch with Tracey Cramer and sorted financing. What went from an idea to living the dream was very stress free, very easy. Everyone at the shop was very friendly and helpful when we took delivery of the trailer. And we just returned from a 5000km road trip of a lifetime that wouldn't have happened without the trailer we got. Thank you to Karen and Tracey. Truly making lifelong memories for my family.
2025 Forest River FSX.”
“Unbelievably helpful. Came to the shop just as it was closing with headlights out. Were helped by the kindest mechanic who stayed late and diagnosed the problem. Thanks to his caring about our safety we were back on the road before dark. Can’t thank him enough. Jenny & Jill”
“If I could, I’d give more than 5 stars!! Such kind, friendly service, installed new headlights AND ONLY CHARGED ME FOR THE PARTS!! No charge for the labour!!! And THEN, gave my car a free wash, too! ??? Thank you ?”
“Boyd really exceeded all my expectations! After my car was vandalized they were the only shop who could take me in that week for an estimate and even though there was a wait to have my car finished they even brought my car in quickly to make the door functional while I waited for the cosmetic portion to be completed. They were so kind about our entire situation and even personally drove me home after I dropped off my car for repairs! They really gave exceptional service all around and all of the staff were so friendly.”
“Ethan, the big guy, is pretty great.
Sometimes gives me a free coffee, and always makes sure im getting my gas deals.
One time he stopped me from pumping gas before i payed, so they could LOWER the gas, rather then let me pump at the old higher price! you dont see service like that, love that guy.”
“I receintly purchased a new vehicle from Family Ford in Parksville and thought I would share my experience with you. Over the years I have purchased a number of new vehicles and I have to say, I rate Family Ford dealership staff, professionalism and service as one of my most pleasurable, friendly, positive experience. Ryan, my sales associate listened to what I was looking for in a new vehicle. He listened and respected my wishes. I am very happy with my new Ford Bronco. I highly recommend Family Ford in Parksville. The team is extremely friendly, understanding and very knowledgeable.”