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“The team at Bone & Biscuit (Newport Village) was amazing. My dog was really sick with stomach issues, and they took the time to help me find foods he could actually tolerate. They even wrote detailed notes and instructions for me, which helped so much.
Their kindness, patience, and support made a huge difference during a really stressful time. I’m so grateful for them — this is now my go-to store for my dog.
Highly recommend their team!”
“Support Local ?????
I met Jessica, had a few questions about my cats. She was inspiring ?. I was in the next day and met Sarah, she operates a very ethical caring establishment. So much knowledge. Huge fan ?”
8:30AM - 5:30PM
17967 56 Ave, Surrey
Pet Stores
“This is a great place to pick up bird food, and they have a good selection of cat and dog supplies, as well as supplies for farm animals and rabbits. Their prices are great and it's a friendly, family run business. Highly recommended.”
“Susi is fantastic! Super knowledgeable, friendly & compassionate. Really does her best to help find solutions for you pet and improve their care. Highly Recommended ?”
“Fantastic experience buying from this store. We received the wrong order but Randy corrected it right away and shipped us the correct order the very next day! Will purchase from this store again.”
“My dog loves her raw food. Been buying from this company for 8 years now from their Burnaby and Cloverdale location. She loves her chicken bone and veg choice! Super healthy and she never gets tired of the same thing. Highly recommended!”
“Bought a cake for my dog's 1st birthday the turnaround was great and quick. It was a great addition. However the bone was pretty big for one dog and I didn't really enjoy it. I will make sure that the dog likes it, before we buy it. I would give 5 overall but my dog didn't like it.”
“I loved having dropped in, as I found great products for the care of my puppy. Also great products for my outdoor birds and needs . The staff is great and informative. Thank you, for helping.”
9AM - 8PM
6183 200 St, Langley
Pet Stores
“I can’t say enough good things about “Global Pets”, Langley.I have been coming to “Global Pets”, for quite a while, and for good reason.They really care about their customers, and their pets, making you feel like you and your pets matter, and are important. They go the “extra mile”, to help you, with whatever, you need.Dorothy, the Manager, is extremely knowledgeable and informative, about all products. Her advice has been so helpful. The other employees are great, too.“Customer Service” is very important, to me, and you, definitely, get that, at this store.They have a great selection of products, and carry good quality pet food.I enjoy going into the store, when I am nearby, just to say “hello”, because they make you feel, like you are part of a “family”, there.I, highly, recommend “Global Pet Foods”, Langley.Deborah FlorkoLangley”
“Very nice little store, has great dog selection. But needs a little more for cats, the staff is absolutely amazing. They are always intentive and have fantastic answers to all my questions. They have helped me find both a new food aswell as treats for my pup. They also gave my daughter a kitty sticker that she adored. Thank you to a great staff.”
“Quite possibly the greatest pet store around. Staff are very knowledgeable and friendly and always there to give sound solid advice when asked. Amazing assortment of high quality foods”
“I was looking for Canadian tooth cleaning crunchies for my cat. The ladies in the store were very helpful with finding the product I was looking for. It was an excellent experience with great people.”
“Understanding and friendly staff. There was 2 bags of acana cat dry food that were unopened that I bought from this store almost a year ago and I told them my cats stopped eating this brand because they got addicted to other food brands, so they let me exchange the unopened bag with the hills dry cat food that they will eat”
9AM - 5PM
5735 203A St, Langley
Pet Stores
“I was looking for the black herm sprenger all over my town and no one had it in stock. Was recommended to dogsport gear by my dog trainer and definitely agree. Shipping is always amazingly quick. Service is excellent, called me one time about my order to make sure I was getting exactly what I wanted. Very kind and organized. Thanks”
“I absolutely love this company, the two locations in Langley are owned by a Vet and his wife who are so very knowledgeable about the nutrition of Dogs and cats.
Their prices are very competitive, better than most smaller pet food stores!
They are accommodating too, I like a certain brand they only carry in there location that's about a 25 min. Drive from me, so once a month There bring in 2 bags of the preferred brand to the willoughby town center location for me.
I highly recommend shopping with the Bone and Biscuit Langley locations for all your pet food needs.
Tracy Gibson”
“My birds love their toys and I think their seasonal sets are very fun. The customer service is also very good. I highly recommend you shop here if you have a bird”
9AM - 9PM
20202 66 Ave, Langley
Pet Stores
“Great location to go to - we take our dog here for the self dog wash stations. The staff are always nice enough, so I have no qualms there. Sometimes you can get some great deals as well if there are sales.”
9AM - 10PM
5030 204 St, Langley
Pet Stores
“If you are looking for a healthy alternative to dry kibble for your fur baby, BowWow is the perfect choice.My dogs get excited when they hear their plates, practically jumping up and down and prancing in circles. If I am late, they let out gruffs and barks to remind me it is their mealtime. And walk time has little waste if you know what I mean, because the food has no fillers.I would also like to point out that my vet said my oldest dog is in excellent shape for a soon to be 16 year old dog. I attribute this to the food.Emma is a pleasure to do transactions and chat with, and her husband is always friendly. Both are helpful and payment is easy.Give them a try.”
“Tracie is so knowledgeable and was so helpful in educating me about my feline’s digestive issues! That kind of conscientious customer service is all too uncommon these days. Thanks again, Waldo & Tubbs !”
“Great local pet food store. Always friendly and helpful. They don't normally carry the food we wanted to put our kitten on, but their supplier had it and they were able to put it on the next order for us. Great service!”
“A friend brought over a lamb pizzle stick, my fussy boy never likes except he loved this. Placed an order Saturday and were delivered Tuesday. First class product and service. Thank you!”
“I had issues with my Fedex package which was supposed to be at this location ready for pickup but the tracking noted a different location. I texted the number provided and i got a response almost immediately. He confirmed that the package is not at the location and would have to contact fedex to arrange the transfer. I appreciate the great service! Thanks again.”
“⭐⭐⭐⭐⭐ Exceptional service and genuine care ?? Jamie ?
I would like to highlight the outstanding service provided by Jamie at the Bosley location in Port Coquitlam.
During my visit, my husband accidentally dropped a container of salmon oil while our dog was very excited about the treats. I became extremely nervous, not only about the mess, but mainly about the safety of other pets who could potentially slip or get hurt.
Jamie immediately noticed how anxious I was and handled the situation with remarkable calm, kindness, and professionalism. She went far beyond what is expected, reassuring me, taking care of everything promptly, and making sure the environment was safe.
Her empathy and awareness made a stressful moment feel completely manageable. Experiences like this are what truly differentiate a great store from an average one.
We absolutely love this store and the entire staff. Jamie represents the very best of customer service.
10/10, or better yet, 1,000,000/10. Highly recommended.”
“Jules & Veronica are my go to, so knowledgeable and patient. Veronica's the groomer that I trust my DDR with, they care a lot about the dog's experience and goes above and beyond to make sure that he has a good time.”
8AM - 10PM
19888 Langley Bypass Unit 200, Langley
Pet Stores
“Huge selection of amazing pet products. Love the discount on monthly subscription deliveries. So easy to access and manage orders online. Love the ability to change up/pause/skip my monthly shipments is much appreciated. The staff at the Langley location were very friendly and knowledgeable. Highly recommend!”
“Just some much needed context to the two sisters reviews below
- when Bridget came to adopt a cat she was told the one she wanted was part of a bonded pair and ethically rescues won’t separate them but there were other single cats available. She CHOSE, as an adult with free will, to take the bonded pair
- she was made aware of the potential exposure to feline leukaemia from the start (and even asked if that meant they had cancer) - and still decided to take them as a foster to adopt. What she did, or did not, communicate to her sister is between them. What she researched herself is also unknown, but was given full details on the risks
- nothing was hidden from them, that’s why they were given the same “foster to adopt” option that others with potential exposure cats were given. I supposed they never asked themselves “if it was trying to be hidden… why would there be a foster to adopt period to cover the length of time where symptoms arise and the tests needed? If they were trying to hide it.. why wouldn’t they just adopt them out and not say anything?”
- they then CHOSE to get a THIRD kitten from elsewhere and exposure that kitten to the pair Bridget chose to foster to adopt. Ironically, that kitten got sick with something else entirely, which does unfortunately happen, but they’re not realizing that what they did was actually expose the two foster to adopts that they supposedly love to whatever illness the third kitten they brought in had
- at some point around this time, they must have realized that given the exposure concerns, they could have gotten the original two cats ill, and decided to concoct a story so they could have them returned asap before they had any other vet bills, due to their irresponsible ownership
- this is the point where, days before the final test for feline leukaemia (which again, was explained to her that it’s not cancer) they decided to return them. For the record none of the other foster to adopts have had this issue - just them - and not ironically around the time they exposed those kittens to the illness of their third
- despite them having these kittens for 5-6 weeks, they decided to drop them back off and not wait for the tests to come back, having known from the beginning that the first week of December was the test date. It’s always unfortunate when people decide to return their animals as it’s quite stressful for the cats, especially when the person comes in screaming in the store and has to be kicked out. Luckily the rescue will be able to find them a home where they are actually loved and cared for and unfortunately have to foot any vet bills due to the exposure the sisters irresponsibly allowed to happen to the third sick cat they brought in
Responsibility for our actions is a hard thing to learn, especially for two young women who seem to be quite entitled and gas each other up (for instance, at one point it was alluded to that Bridget driving was somehow an issue that the rescue should contend with… not sure if she just had her license removed because otherwise that meant that they chose to adopt knowing she couldn’t drive so how is that a rescues issue?) but just further shows the frame of mind here
Context matters, what could have been a good moment for personal growth and reflection seems to have turned into undue anger towards a rescue that acted ethically and were upfront the entire time.
The cats are in a loving and responsible foster home, awaiting the tests that are most likely to come back negative at this point
** edit as of December 7 - all cats have come back negative for FeLV. Again, this was information given to potential adopters out of an abundance of precaution, where NO money was given and foster to adopt for the length of time possible exposures would occur was given.”
9:30AM - 5PM
6280 202 St, Langley
Pet Stores
“Great recommendations to buy similar Canadian quality bird seed than the expensive brand I had been using. Owner is always so cordial and helpful. Can’t fault this place ever.”
9:30AM - 7:30PM
15585 A 104 Ave, Surrey
Pet Stores
“Everyone who works here is amazing! They are all compassionate and caring and they take the time to explain things to you, which sure helps ease your stress level when your pet is feeling unwell Dr. Smith knows his stuff and I can't thank him enough!! I highly recommend this place!!! Thank you!!! ?”
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“Wonderful grooming I have ever had in this area. Susan is a great groomer and has an awesome patience with the dogs ???
The new management has a great professional team with a great personality like kindness, accuracy and patience, it’s a blessing to have pet planet in our community ????”