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“I love that you can just walk in for a quick nail trimming! Super convenient, and friendly staff. No appointment needed, which makes it easy to fit into my schedule. Highly recommend!”
“⭐⭐⭐⭐⭐ Exceptional service and genuine care ?? Jamie ?
I would like to highlight the outstanding service provided by Jamie at the Bosley location in Port Coquitlam.
During my visit, my husband accidentally dropped a container of salmon oil while our dog was very excited about the treats. I became extremely nervous, not only about the mess, but mainly about the safety of other pets who could potentially slip or get hurt.
Jamie immediately noticed how anxious I was and handled the situation with remarkable calm, kindness, and professionalism. She went far beyond what is expected, reassuring me, taking care of everything promptly, and making sure the environment was safe.
Her empathy and awareness made a stressful moment feel completely manageable. Experiences like this are what truly differentiate a great store from an average one.
We absolutely love this store and the entire staff. Jamie represents the very best of customer service.
10/10, or better yet, 1,000,000/10. Highly recommended.”
“A friend brought over a lamb pizzle stick, my fussy boy never likes except he loved this. Placed an order Saturday and were delivered Tuesday. First class product and service. Thank you!”
“I have been shopping here for aquarium supplies and fish for the last few weeks as I am cycling a new tank and I have had nothing but great experiences each visit! There are a good selection of fish and the tanks are all very clean. The fish I’ve purchased here have been very healthy. Most importantly the staff are SO knowledgeable, two employees especially Anna and (I think his name was Jacob) knew a surprising amount about each fish and gave me such good advice on which fish will be good together in a common tank, each fish’s temperament and specific needs. Anna gave me great tips on tank cycling and equipment too. Will definitely keep shopping here!”
“I am writing this review to thank Alma and Hailey at the grooming salon for being friendly and professional.
Both Alma and Hailey have been great with my dog who usually gets nervous trimming her nails, but has done so well when they were taking care of her. Thank you”
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“My birds love their toys and I think their seasonal sets are very fun. The customer service is also very good. I highly recommend you shop here if you have a bird”