“I have to say Thank you to Dee and Kathy for being so genuine and welcoming all the time. My dog Soha is not very friendly and barks everytime we bring her in for a nail trim or grooming but Dee and Kathy are so understanding and friendly with her. Love this place and recommend it to all the pet parents.”
“I love that you can just walk in for a quick nail trimming! Super convenient, and friendly staff. No appointment needed, which makes it easy to fit into my schedule. Highly recommend!”
“A friend brought over a lamb pizzle stick, my fussy boy never likes except he loved this. Placed an order Saturday and were delivered Tuesday. First class product and service. Thank you!”
“Very knowledgeable and helpful staff. We bought two budgies last night which didn't eat for the last 24 hours. Sogol helped us with some tips and right after we tried ,our budgies started to eat. Thank you Sogol and all the other kind and supportive staff for helping us through this new journey of our life.???”
“I wanna say "thank you!❤️" to Lauren of PetSmart Poco branch...
Lauren is a good example of great customer service. She greeted me and my baby Alfie with a big smile, made me feel at ease by reassuring me Alfie will be in good hands. Kudos to people like Lauren...theirs is not an easy job...but they do their best.”
“My birds love their toys and I think their seasonal sets are very fun. The customer service is also very good. I highly recommend you shop here if you have a bird”