Penningtons is a clothing store for plus sizes. The store is clean, with large fitting rooms and good lighting. Clothing is well organized by size and brand, making items easy to find. Staff service receives mixed feedback. Many customers report excellent and helpful service, with staff making processes like bra fittings easy and bearable. They are described as greeting customers with a hello and a smile, offering assistance in finding similar styles and sizes, and being friendly and decent. However, other experiences note a lack of service, where customers were not greeted, had to start their own change rooms, and found staff unapproachable. Product selection includes bras, dress pants, and other clothing. A common complaint is that many clothes, especially online, are made from synthetic materials, with limited cotton or linen styles. Some customers also feel the prints and styles are not always appealing. Prices are noted by some as being too high. Overall, many customers are satisfied and recommend the store, planning to shop there again.
Always super helpful. The manager always goes above and beyond.
August 2024
Dreaded the whole getting a new bra process. The staff there made it so easy, and I walked out with 3 new bras! Staff was so helpful, they made the process actually bare able. Highly recommend, will be shopping there again 100%.
January 2024
Staff wise, this store has gone downhill!!! No one greated me, told me deals took my clothes from me, started me a change room, I did it all myself?
