10AM - 7PM
9040 Blundell Rd #180, Richmond10AM - 9PM
6551 No. 3 Rd Unit 1824, Richmond“Tbooth location in Richmond Centre is awesome! We’ve been with this store for almost a decade and dealt with Ashlee who is incredibly excellent in customer service, very patient and professional in what she does. Likewise, Patrick Li, the store manager, is very accommodating and kind. Hats off to everyone in this store!”
8AM - 8:30PM
Costco wireless kiosk, 9151 Bridgeport Rd, Richmond“I was very fortunate to have such great help purchasing a new phone/plan this morning at Costco. Despite the madness of black Friday, the rep I dealt with was patient, informative, and charming. I was not expecting much from this experience, as I'm sure this last week must have been bonkers, but I have to say it was actually pleasant. Thanks so much for your help today Chao!”
“My iPhone 13 keeps having problems, the battery port and battery loses life too quickly. Luckily I was able to replace my battery and get a new screen protector all within 20 min. Great service and price.”
“We were looking for a good plan for our mobiles. Ben, at Telus Richmond Center, explained very patiently all our options and gave us a good plan that we are happy with. He helped us to set our phones up and made sure our new SIM cards worked. He spent over an hour with us, and always kept his smiling face. We are highly appreciative of his service. Alex and Teresa”
10AM - 9PM
6551 No. 3 Rd Unit 1574, Richmond“Jade gave me exceptional service. I was able to get an amazing deal on black Friday. Highly recommend it. The service was exceptional I sent a few other customers over there as well. Well done guys”
“Best prices in town for all your cellular tablets needs. They have amazing selection of cell phone cases tablet cases camera covers for your iPhones. The owners are very very friendly and you get a good vibe when you go in check them out!”
“Yash Nagariya was so helpful to me on September 22nd and went above and beyond to help me sort out my phone needs. Thank you so much Yash for great customer service and making me laugh and enjoy something I'd otherwise find tedious to deal with!”
“Great service, good deals and convenient location.Special thanks to Rik and bread help me porting the numbers from fido + Telus to bell.The communication was concise and straightforward, bread took his time to answer as many questions as I have and Rik took the transaction very personal.Love this place and will continuing visiting this location for service.”
“Very impressive customer service. Stephanie was very thorough and professional, helping me understand the details and benefits. As a BCAA member, I qualified for special packages and Stephanie helped with the process.5 star experience!”
10AM - 9PM
4651 No. 3 Rd, Richmond“This is my first Google review ever! Thank you very much Eleanor and Jonathan. I had a fantastic customer experience with them, they are very knowledgeable about phones and plans, very patient to explain everything to me. Whoever wants to get a new phone or new plan, this The mobile shop is best place to go. Thank you guys!”
10AM - 7PM
5300 No. 3 Rd #824, Richmond“Jonathan is a super cool guy. If you need to do anything about koodo and telus, you must visit him. He knows a lot of information about the deal and plans, and he will try the best to assist you to get the best deal.”
“Exceptional Service from Technician Mike; Mixed Experience at StoreI recently signed up for home internet at the Telus store in Richmond Center and had an initially frustrating experience due to a mistake made by the sales representative. Despite providing my ID, they entered my unit number incorrectly, causing confusion and inconvenience.However, the stellar service provided by technician Mike during the installation completely turned around my experience. Not only did he rectify the error swiftly, ensuring that my installation went smoothly, but he also went above and beyond by securing a fantastic deal on a TV digital box, which I hadn't initially planned to subscribe to.Mike's professionalism, attention to detail, and dedication to ensuring customer satisfaction were truly commendable. He took the time and energy to correct the mistake made by the sales representative and ensured that everything was set up correctly.I would like to extend my sincere appreciation to Mike and his manager for their outstanding service. While my experience at the store was mixed, Mike's exceptional performance more than made up for it. Telus is fortunate to have such a dedicated and customer-focused team member. Thank you, Mike!”
10AM - 9PM
6551 No. 3 Rd, Richmond“Mr. Swadeep is very helpful, and I am luck to have him at this location, his professionalism and patience is extremely satisfied. Lucky mobile need more people like him. Thank you.”
“My heartfelt thanks the outstanding service of Calvin and the associates while setting up my new phone at the Rogers Aberdeen Centre, Richmond. Your professionalism, patience, and the times you spent were truly remarkable. You made the experience hassle-free and enjoyable.I'll wholeheartedly recommend your services to my friends and anyone looking for a dedicated professional like you at Rogers Aberdeen.”
“I'm surprised by all the negative reviews. I stopped in for a phone case and they had an option available for me. The salesman installed my screen protector with careful attention to detail and immense care for my device. I'd definitely come back if I needed another case in the future.”
10AM - 9PM
6551 No. 3 Rd, Richmond“This store is just like any other Apple Store physically. But the staff here is amazing, they are very knowledgeable, they understand what concern/s that we are trying to convey in regards to the trade in process. Kudos the people working in this location !”
“Staff is friendly, however, there always feels like there's some type of red tape for them to get started. I replaced the screen on a pixel phone earlier this year which was no problem but when I return for warranty because of a dead pixel (not the phone type but an actual pixel on the screen) I didn't feel as though they were as app to help me.”