New Empire Supermarket is a popular Asian grocery store located in Richmond. Customers appreciate the wide variety of products, including hard-to-find Shirataki noodles. While the prices are generally reasonable, some items like mooncakes may be more expensive compared to large chain stores. The staff is described as helpful, and the store is a weekly shopping destination for many. However, some customers have raised concerns about theft, suggesting the implementation of a security system to address this issue. Overall, New Empire Supermarket offers a convenient and well-stocked shopping experience for those seeking Asian groceries in the area.