I want to give 0 stars, but the lowest one! ! I am very angry about the shopping experience. Our two sons were shopping in it, and a mean woman staff told my son to get the heck out of here and they were just playing a memory gameIs this how you treat your customers?
March 2023
Beckey is absolutely awesome! She went above and beyond to help me with my Lego purchase. She was friendly, helpfully and professional. I had such a wonderful experience shopping at ToysRUs Richmond. Thank you Beckey for your fabulous service. Please keep up the great work.
January 2023
I bought a cage bingo set, and there was only a cage, balls, and counters. There were not any sheets, and the cage was broken.The box said there were 18 sheets, and there were none inside.This is VERY unacceptable and I hope next time there will be everything inside, and the staff please check inside when someone refunds... read full comment
