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“The team at Bone & Biscuit (Newport Village) was amazing. My dog was really sick with stomach issues, and they took the time to help me find foods he could actually tolerate. They even wrote detailed notes and instructions for me, which helped so much.
Their kindness, patience, and support made a huge difference during a really stressful time. I’m so grateful for them — this is now my go-to store for my dog.
Highly recommend their team!”
“Great store with a huge variety of horse tack, feed, stable supplies and more. The staff are helpful and will assist with bringing heavier items to your vehicle. Everything is priced quite reasonably and they often have samples of products to try. It's nice having feed options in smaller sizes as well in case of limited storage space for the large feed bags.”
“I had a great experience at this pet store. They have a wide variety of dog food, toys, and treats, and the owner was kind and knowledgeable. Highly recommend this small business!”
8:30AM - 5:30PM
17967 56 Ave, Surrey
Pet Stores
“This is a great place to pick up bird food, and they have a good selection of cat and dog supplies, as well as supplies for farm animals and rabbits. Their prices are great and it's a friendly, family run business. Highly recommended.”
“Absolutely amazing experience! I just happened to be in the area and decided to stop in, and I'm so glad I did. Tran (I hope I'm spelling that correctly) was beyond helpful. We had a great chat about dogs nutrition, and he was incredibly knowledgeable. You can tell he genuinely cares about the quality of the products he carries and wants what's best for every pet. He even sent me home with several samples for my Mini Dachshund to try so we could figure out what he likes before committing to a full bag. That level of care and customer service really stood out.
I'm so happy I stopped by. I can't say enough good things about him and the store. I'll definitely be back and highly recommend it to anyone looking for knowledgeable, caring service! Thank you so much!”
“When I walk into the store I'm greeted with a lovely smile ! Celeste and staff know their stuff. They are very well educated, and it's a always a pleasure to shop new products.”
9:30AM - 5:30PM
3033 King George Blvd Unit 1, Surrey
Pet Stores
“What a little wonderland for anyone who loves birds and nature. The shop is full of charm, and every corner feels thoughtfully put together.
The lovely lady at the desk Terry, who helped us made the visit truly special. She was so warm, kind, enthusiastic, and incredibly knowledgeable. You could feel her genuine passion as she shared stories and advice about birds and nature, making us feel welcome and unhurried.
If you're a nature lover, birder, or simply curious about the world outside your window, this place is an absolute must-visit. We left inspired, having learned so much, and can't wait to come back. Highly recommended!”
“Crudo raw meat products are the best and the most reasonable priced in BC. I especially like the people who work at the Surrey location. Friendly, fast service and they load the vehicle for me. They are worth the ferry ⛴️ cost.”
“I just started feeding wild birds and was having little luck with the big box stores feed. I found this store and they took good care of me. The birds love the seeds I bought from them.”
“Bought a cake for my dog's 1st birthday the turnaround was great and quick. It was a great addition. However the bone was pretty big for one dog and I didn't really enjoy it. I will make sure that the dog likes it, before we buy it. I would give 5 overall but my dog didn't like it.”
11AM - 7PM
4985 Imperial St, Burnaby
Pet Stores
“My fav pet store ever! Has so many unique clothes, treats, accessories and toys! I can even get custom items done! Everything I get there I have been so satisfied with it. U gotta come to the store at least once in ur life! The owner is so sweet and she pays attention to details. And ofc her dog is just the cutest 🥹💖”
“Quite possibly the greatest pet store around. Staff are very knowledgeable and friendly and always there to give sound solid advice when asked. Amazing assortment of high quality foods”
“Very nice little store, has great dog selection. But needs a little more for cats, the staff is absolutely amazing. They are always intentive and have fantastic answers to all my questions. They have helped me find both a new food aswell as treats for my pup. They also gave my daughter a kitty sticker that she adored. Thank you to a great staff.”
“My birds love their toys and I think their seasonal sets are very fun. The customer service is also very good. I highly recommend you shop here if you have a bird”
11AM - 7PM
9516 120 St, Surrey
Pet Stores
“The staff I talked to was amazingly sweet and kind and we had a great conversation, she recommended things for my elderly dog which she has found worked for her animals, which I truly appreciate. They have a very nice selection of animal foods, either raw or dry, and toppers that you can’t find at many other stores in the area. They also do delivery which is really cool! Hope everything goes well for the owners in the future. Highly recommend this business for cat and dog food/treats.”
“Anya & Olivia are super friendly & knowledgeable. Extremely helpful. A one-stop shop for your fur babies for sure. From food to Toys to Treats. You will be glad you stopped by.”
“By far the best pet store i have ever been to. Greatest service, they are so friendly and easy going.
Also very knowledgeable about everything they have in store. Couldn’t be more happy!”
“My partner and I love this store! We’ve gotten several pets here that have always been so healthy, they also have a wide selection of everything you’d need for your reptile, amphibians and arachnids. Don’t forget the fish and small animas too! All the staff are great and knowledgeable!”
“Young lady named Jeanie, helpful, sweet, very informed, helped me find exactly what I needed right away, found it in my price range and made me feel valued as a customer. Actual care for my animals was top priority. Thank you to Jeanie”
“I’ve been taking my pets to Dee for nearly 10 years, including a few high-anxiety dogs that required extra patience and care, and I trust her completely.
What stands out most is how much she genuinely cares about animals. Years ago, she noticed something seemed off with my senior dog during a grooming. I took him to the vet and learned he had a UTI. Her attentiveness helped us catch it sooner than we otherwise would have.
Dee is skilled, compassionate, and always puts the well-being of the animals in her care first. Highly recommended.”
8AM - 4:30PM
1515 Broadway St Unit 604, Port Coquitlam
Pet Stores
“A friend brought over a lamb pizzle stick, my fussy boy never likes except he loved this. Placed an order Saturday and were delivered Tuesday. First class product and service. Thank you!”
9AM - 7PM
7117 Gilley Ave, Burnaby
Pet Stores
“Our new puppy Millie loves visiting the knowledgeable and friendly staff.
Always a pleasure to support local businesses!
Thanks Team Tisol !
Ardele and Chris Warren”
“They are friendly, attentive and well-priced! We love supporting smaller businesses because we're not stupid and don't want to facilitate any monopolies!
Their flea medication they offer is absolutely useless, though! It is still worth our business, though.”
“Just some much needed context to the two sisters reviews below
- when Bridget came to adopt a cat she was told the one she wanted was part of a bonded pair and ethically rescues won’t separate them but there were other single cats available. She CHOSE, as an adult with free will, to take the bonded pair
- she was made aware of the potential exposure to feline leukaemia from the start (and even asked if that meant they had cancer) - and still decided to take them as a foster to adopt. What she did, or did not, communicate to her sister is between them. What she researched herself is also unknown, but was given full details on the risks
- nothing was hidden from them, that’s why they were given the same “foster to adopt” option that others with potential exposure cats were given. I supposed they never asked themselves “if it was trying to be hidden… why would there be a foster to adopt period to cover the length of time where symptoms arise and the tests needed? If they were trying to hide it.. why wouldn’t they just adopt them out and not say anything?”
- they then CHOSE to get a THIRD kitten from elsewhere and exposure that kitten to the pair Bridget chose to foster to adopt. Ironically, that kitten got sick with something else entirely, which does unfortunately happen, but they’re not realizing that what they did was actually expose the two foster to adopts that they supposedly love to whatever illness the third kitten they brought in had
- at some point around this time, they must have realized that given the exposure concerns, they could have gotten the original two cats ill, and decided to concoct a story so they could have them returned asap before they had any other vet bills, due to their irresponsible ownership
- this is the point where, days before the final test for feline leukaemia (which again, was explained to her that it’s not cancer) they decided to return them. For the record none of the other foster to adopts have had this issue - just them - and not ironically around the time they exposed those kittens to the illness of their third
- despite them having these kittens for 5-6 weeks, they decided to drop them back off and not wait for the tests to come back, having known from the beginning that the first week of December was the test date. It’s always unfortunate when people decide to return their animals as it’s quite stressful for the cats, especially when the person comes in screaming in the store and has to be kicked out. Luckily the rescue will be able to find them a home where they are actually loved and cared for and unfortunately have to foot any vet bills due to the exposure the sisters irresponsibly allowed to happen to the third sick cat they brought in
Responsibility for our actions is a hard thing to learn, especially for two young women who seem to be quite entitled and gas each other up (for instance, at one point it was alluded to that Bridget driving was somehow an issue that the rescue should contend with… not sure if she just had her license removed because otherwise that meant that they chose to adopt knowing she couldn’t drive so how is that a rescues issue?) but just further shows the frame of mind here
Context matters, what could have been a good moment for personal growth and reflection seems to have turned into undue anger towards a rescue that acted ethically and were upfront the entire time.
The cats are in a loving and responsible foster home, awaiting the tests that are most likely to come back negative at this point
** edit as of December 7 - all cats have come back negative for FeLV. Again, this was information given to potential adopters out of an abundance of precaution, where NO money was given and foster to adopt for the length of time possible exposures would occur was given.”
“Tyler and Alex, the manager of the store go away beyond the call of duty to make sure our pets are best interest on all fronts
The service is fantastic from everybody. The store is so clean and everybody is so inviting well deserving of five stars.”
“Jules & Veronica are my go to, so knowledgeable and patient. Veronica's the groomer that I trust my DDR with, they care a lot about the dog's experience and goes above and beyond to make sure that he has a good time.”
“Picked up kibble for our dog george, was helped with the kindest gentleman!! Upon our visit he gave us free samples for our pup. Had everything we needed in store!”
“I always find find I need for my spoiled pups. The staff is helpful and knowledgeable. The store isn't huge so it's not like you're going to scan through a million things to get what you need”
9:30AM - 7:30PM
15585 A 104 Ave, Surrey
Pet Stores
“Everyone who works here is amazing! They are all compassionate and caring and they take the time to explain things to you, which sure helps ease your stress level when your pet is feeling unwell Dr. Smith knows his stuff and I can't thank him enough!! I highly recommend this place!!! Thank you!!! ?”
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“My senior cat requires a modified diet and it has been a struggle trying to find a food within his restrictions that he likes. The amazing staff has been so helpful in finding a food that not only meets his requirements but also food that he enjoys. Definitely would recommend shopping here for your pets needs”