Costco Pharmacy has received mixed reviews from customers. While some find the pharmacy service lacking, citing delays in prescription processing, others appreciate the overall value and selection of products at Costco. The store is known for its best prices and good customer service, even during busy times. Additionally, customers have had positive experiences with the optical service, highlighting helpful staff who provided free repairs for glasses. Overall, Costco remains a popular choice for shoppers seeking quality and value.
Costco Pharmacy really needs to improve its customer service. The staff sound disengaged and uninterested, with very little energy or enthusiasm when answering calls. It often feels like no one wants to pick up the phone or help. A more positive and energetic approach would make a big difference.
June 2025
cannot reach them by phone. rang for 5 straight minutes.
June 2025
One of the worst pharmacy experiences. Even if you call in your prescription and they tell you a time that it’s ready it will not be ready. I understand it’s a busy pharmacy but please give accurate pick up times. We live in a busy world and time is limited. I would rather use another pharmacy.
