FOXBOX Self Storage, now known as Prime Storage, is conveniently located just minutes from downtown Burnaby, making it an ideal choice for local residents in need of extra space. The facility offers affordable self-storage options suitable for homeowners, students, and anyone looking for additional storage. Its location on Manor Street provides easy access to major roadways, enhancing convenience for customers from Vancouver to New Westminster. Customers consistently praise the friendly and knowledgeable staff, particularly highlighting Sarah and Tanya for their exceptional service. Many reviews mention the clean, dry, and pest-free environment of the storage units, which adds to the overall satisfaction. The flexible hours and great value are also frequently noted benefits. After the transition from FOXBOX to Prime Storage, some customers were initially uncertain but found reassurance in the team's commitment to customer care. Sarah's professionalism and proactive approach have been particularly appreciated, with several reviews emphasizing her ability to create a smooth and stress-free experience. Her multilingual skills have also helped various customers, making the process more accessible for everyone. Overall, FOXBOX Self Storage/Prime Storage is highly recommended for its excellent service, convenient location, and dedication to customer satisfaction.
Nice and clean facility. Sara at the front desk is amazing to deal with — friendly, professional, and always helpful. Great experience overall!
July 2026
Great customer service, nice clean storage room, highly recommend.
July 2026
Huge thanks to Sarah at Prime Storage! I was really short on time, and she made the whole rental process quick and easy without missing a thing. She was friendly, efficient, and made sure everything was taken care of. I’d give her more than 5 stars if I could.
