Innovative Audio is a business offering excellent customer service, honest and helpful staff, and extremely knowledgeable experts. The team provides genuine, dedicated, and passionate service, with staff described as super friendly, personable, and efficient. They are clearly experts and true gurus of sound, offering honest advice and guidance with the highest level of integrity. The shop sells great record players, turntables, and CD players, with new components that are excellent and sound great. They have a huge collection of LPs and CDs, from collectibles to new names, along with cool vintage equipment and some great deals on vinyl and CDs. They also provide servicing and repairs, successfully working on vintage amplifiers and older gear, and are the best place to go for problems with audio equipment. Customers report a good experience, a positive process, and are happy with their visits, calling the shop a rare gem. It is an unparalleled option for purchasing and servicing this type of gear, highly recommended, and considered at the apex of stereo shops.
They have one of the best techies in town for repairs
August 2024
I felt compelled to write a review because the customer service at Innovative Audio is excellent. The owner is honest, helpful and extremely knowledgeable. A rare gem. Every business interaction I have had there has been a positive one.
June 2024
I brought my 80’s Akai PJ-33 boombox here for some repairs. They did a great job on a piece of equipment the holds a lot of great memories for me. Great shop with cool vintage equipment and some great deals on vinyl and CD’s. Good service with knowledgeable staff. Definitely recommend this place.
