ONO Work & Safety offers a good selection of safety and work wear from trusted brands. Customers appreciate the helpful and friendly staff, making it their top choice for boots, vests, and other safety gear. However, some customers have experienced issues with warranty service for boots, feeling that the store does not always honor warranty claims. Additionally, limited store hours make it difficult for workers with long shifts to visit, especially since they often need to go after work hours. Customers suggest extending hours on Fridays, Saturdays, and Sundays, and offering discounts for repeat customers. Overall, the store is valued for its product variety and staff assistance, but improvements in hours and warranty service could enhance customer experience.
Today I came in looking for rubber boots, Sabrina was very helpful.
January 2024
Good selection on good brands of safety and work wear. Our company has multiple employees with bad experiences involving boots and warranty. Seems Ono draws the line of good customer service at honoring boot warranty. Generally they are good for other items.
November 2023
Been there many times and always found honest quality service with inteligent answers without pressure.
