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January 2024 by James Bercic
Just picked up a king size mattress along with bed lifts. Great staff , very helpful. Love the mattress !
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November 2023 by Eddieme
Pay your money and take your chances. We had 2 of these mattresses fail. The second one we had to throw out because we didn't even get a response from them after 10 months of waiting.
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September 2023 by Andrea Boys
From the beginning the Restwell mattress showed lumps and sags that were noticeable and shocking. When we contacted the rep she said the company would not replace the mattress despite the defects. They tried to blame the issue on our box spring even though the problems with the mattress were evident in the first week. Restwell is a local BC company but their integrity and lack of customer service is more like the worst of offshore companies. This has created so much stress and cost a lot of money for us as we have to replace an almost new mattress. Buyer beware when dealing with Restwell!
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September 2023 by Brick Press
We wouldn't buy another Restwell mattress. After three years, the mattress began to sag significantly and became uncomfortable and less supportive. Aside from the lack of support, the mattress began to squeak with movement. We were diligent with rotating our mattress every thirty days but I'm not sure the effort was worth it.Our warranty wasn't honored. It seems that they can find just about any excuse to avoid helping their customers.
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January 2023 by Tim Hiltz
We would not recommend this product. We chose the firmest, top-of-the-range option and as much as we want to love the mattress, after two short months it's showing signs of compression and sagging; something we'd expect over years, not weeks. We liked supporting a family owned, BC company and in the showroom the top-end mattress was firm, and we thought it would fit our needs. But the inferior quality of the product, and no return policy, means it's been a very expensive mistake as we look to replace it.
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December 2022 by Greg Carr
They are a family owned business with long roots in Surrey, BC I have been using their mattresses for years they even delivered the mattress last time right to my home. I can recommend them without hesitation.
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April 2022 by Chad Buchfink
The nicest people proudly making some of Canada’s best quality mattresses.
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January 2022 by DIY Guy
Purchased a Restwell queen mattress just over 2 months ago and so happy we did, I no longer roll out of bed with a sore back. Dealt with Evan and he was very knowledgeable and patient, he asked my wife and I a lot of questions and in the end, we went with his recommendation instead of what I had initially decided to get after much research - xtra firm instead of firm.
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October 2021 by Graham Scott
I purchased a Restwell mattress and could not be happier with my decisions to support a local family business. The customer service representative was very knowledgeable and answered all my questions. I will continue buying Restwell products without hesitation.
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September 2021 by Shane Profitt
Absolutely the worst customer service we have ever encountered. Unwilling to stand behind their product and fix the issue at hand and even suggested that we purchase a pillow topper to go on a mattress that costs $4000. Thank you baby Jesus we bought it on sale.Restless on a hard mattress.
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May 2021 by Donna Robertson
Poor quality . Mattress collapsing on one side at 3 months after 1 year it's to the point where it shows through the comforter they offered to fix it after 9 months of complaning and calling them yes fix it not replace it take it to their factory and leave us without a replacement till it gets fixed . I was led to believe they would give some sort of replacement mattress right up to the day they were to pick up. Then told no . So if you don't want to sleep on the floor while your mattress is being fixed. With their supposedly 10 year warrantyDo not buy from Restwell .
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November 2020 by Cathy Yeomans
I am having a lot of hassle getting restwell sleep products to stand behind their warranty on an iron man bed. They have changed the warranty since our purchase and fo not honour their original warranty. Their process for checking the mattress is also questionable. On a visual test you can see the side compression of mattress and the impression is enough that two people cannot sleep on it without rolling into middle. I have recommended these iron man beds to so many people without realizing they don't stand behind warranty. I will need to correct that.
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May 2020 by Aidan mccrea
We (McLeary's Canadian Made Quality Furniture & Mattresses) have been a customer of Restwell for many years, and have experienced nothing but great things. We are proud to align ourselves with such a reputable and high quality brand that has never lost it's local feel.Our sales rep Steve Carr is the best in the business and a real reason we have done so well with the Restwell line.We love how Restwell is continuing to try new things and never get stagnant, and we look forward to selling their high quality products for many years to come!
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May 2020 by Geoff McLeary
My store has been selling Restwell Mattresses since 1990. This is a family owned factory that listens to their customers and makes a superior mattress for less money than the bigger brands.I would highly recommend the Restwell Mattress line of products!
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May 2020 by Vincent QLivingFurniture
The company I work for, Q Living Furniture (previously known as Liquidation Furniture & More), have been working closely with Restwell Sleep Products for many years and would love to say they provide amazing service and high quality products.We want to mention that Wendy and her team have done an exceptional job providing PK training to our team and giving support in the quickest manner. Thanks Wendy!
