Restwell Mattress is a family-owned business with deep roots in Surrey, BC, known for its excellent customer service and quality products. Many customers have praised the fantastic warranty support, especially highlighting experiences with the warranty department, where staff provided top-notch assistance. The Ironman model mattresses have received mixed reviews, with the queen size being highly praised for comfort, while some king sizes have experienced lumpiness over time. Customers learned that larger mattresses require more support, and DIY fixes have helped improve their experience. Recently purchased queen mattresses have also left users satisfied, with reports of reduced back pain and knowledgeable staff guiding them to the right choice. Overall, Restwell Mattress is recommended for its attentive service and quality mattresses.
Great service! Nishara was responsive, and professional throughout the process. Really appreciate the excellent customer service and support. Highly recommended!
February 2026
My husband and I bought a restwell product in 2014. Recently, the motor malfunctioned and, despite an expired warranty, the Company replaced the motor. I can't recommend Restwell enough. Their staff were responsive, efficient and kind. Their excellence is undoubted.
February 2026
We’ve had the best customer service with this company! Specifically with Nishara, they were extremely helpful!! Definitely would purchase a Restwell Mattress again!!
