Went to the store trying to redeem points for some video games. Their in-stock pricing is more expensive than what’s showing online, and the lady from customer service refused to match the price with very bad attitude. We ended up going to another shoppers store and they matched the online pricing for us.
November 2023
Great customer service from Tami! She was very helpful and went out of her way to make sure I knew the policies regarding my purchases. Thank you!
September 2023
Went in the store to get new make up brushes but the ladies in that department were not willing to help me, even when I said excuse me, the one lady pretended she didn't hear me or see me, just turned her back and walked away. Very snobby department. Maybe I didn't look rich enough for them.
