Sleep Country Canada is a popular mattress retailer that offers a wide range of sleep solutions. Customers who have visited the store have generally had positive experiences, with many praising the knowledgeable and patient staff. One customer, Mr. Lee, was particularly helpful in assisting them in finding the perfect mattress, especially during a Black Friday sale. However, some customers have noted that the store can be pushy when it comes to selling more expensive items, and the customer service could be more friendly at times. Despite this, the store is known for its high-quality mattresses and bedding, with one customer raving about the comfort and warmth of the Egyptian cotton sheets. Delivery times can sometimes be longer than expected, with one customer waiting three weeks for their mattress. However, the store's warranty and replacement services have been praised, with one customer receiving a replacement mattress within just a few days. Overall, Sleep Country Canada is a reputable mattress retailer that offers a wide range of sleep products and generally good customer service, though some areas for improvement have been noted by customers.
Rocky was extremely helpful during our purchase. Very knowledgeable and no pressure tactics. Our third purchase from this store and we will be back.
April 2025
Wide variety of options.. Unfortunately, they wait until you ask for discounts.
June 2024
They try to sell you the most expensive items, no doubt we were helped nicely but customer service needs to be more friendly and they tell you oh I'll give you this discount etc but little do you know it's what the actual price is.
