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“Above and beyond!
From the first time I walked in when they got their Sleep Token merch I was greeted the second I stepped in the door and offered help. They showed me all the different merch they had and even helped me source some from other locations.
The manager Tyler is amazing and he's picked an awesome staff that I usually end up hanging out with and chatting after my purchases because they're so friendly and we chat music and tattoos.
I've literally been going to Spencer's up and down the West Coast for a decade and this is the best store, with the best staff and the best selection.
10/10 recommend!”
“The best shop for my family. We always find good deals in this outlet.
It has amazing selection and always on sale. When we shop in the Tsawwassen Mills, this is the must go shop for us.
The staff are nice and helpful too.”
“Been here several times over the past few years. Employees genuinely seem helpful and kind and also give some pretty good suggestions. Clothing is from good brands and I usually have to stop myself from spending time and money there.”
“I had a wonderful experience at Levi’s, I left buying 2 pairs of my now favourite jeans. Thanks to Omnia who helped me out and made the experience so much easier. She was super helpful, really kind, and looked motivated to be there. Her sense of humour just made the environment feel much more comfortable. Because of her, you now have a regular costumer. Thank you Omnia and the store of Levi’s?”
“Quinn is AMAZING! We couldn’t find Murder Drones and Digital Circus merch and were kinda bummed. Quinn helped us find all the stuff the store had, knowing exactly where everything was! Quinn helped our youngest feel great about their own look and made sure we had all the info for upcoming sales and discount opportunities. We will literally only shop at that Hot Topic when we visit from the Island because of such incredible customer service from Quinn!”
“The staff and Vanessa in particular were awesome! So helpful finding the right jackets for both of us at the right price!! Pre Boxing Day discounts are the best as well!!
Steve(Cowboy) and Christy”
“Visited Urban Kids on Saturday morning and had a great experience.The store is well-organized, with a lovely selection of trendy and comfortable kids' clothing. The staff was friendly and helping. Definitely a great spot for stylish and affordable kidswear.”
“Everything clothing from comfort on casual to safety at work you can find in Mark's store. This store just few min drive from Tsawwassen mill is not the very big ones but well organized and plenty free parking spots in front. Always you can find irresistible prices and promotions in Mark's specially during holiday sessions.”
“Wow!! Super nice and helpful service. The sales associates were able to find the perfect suit for my husband and he looked so good! Got an extra discount from signing up with my email as well. Our favorite location to go to.”
“This place sells handmade goods. Sustainably sourced reasonably priced. Highly recommend I payed 45$ for a gorgeous pair of pants and had to run back to buy a second pair before leaving.”
“Great selection of gear and even better service. Suman was outstanding. Very patient and attentive without being pushy. It made the shopping experience really smooth and enjoyable. Thanks, Suman, for the excellent help! I'll be back for sure.”
“The Old Navy Outlet at Tsawwassen Mills in British Columbia is a prime spot for those seeking stylish, affordable clothing. Situated within the expansive and modern Tsawwassen Mills shopping center, this outlet offers a vast array of apparel for men, women, and children. Shoppers can find great deals on wardrobe essentials like jeans, t-shirts, and activewear, as well as seasonal fashion items and accessories.
The store’s spacious layout and well-organized displays make browsing a breeze. It is clean, well-maintained, and features an inviting atmosphere. What truly sets this location apart is the exceptional staff, especially Menka and Muskan, who are frequently praised for their helpfulness. They go above and beyond to assist customers, whether it's finding the right size or suggesting outfit ideas.
Frequent sales and promotions provide even more savings, making it a favorite among budget-conscious shoppers. The variety of styles caters to different tastes, ensuring there’s something for everyone. Being located within Tsawwassen Mills, visitors can enjoy a full day of shopping, dining, and entertainment in one convenient location.
Overall, the Old Navy Outlet at Tsawwassen Mills is a must-visit for anyone looking to update their wardrobe with quality items at unbeatable prices, enhanced by the outstanding customer service provided by Menka and Muskan.”
“I just shopped there today and had a wonderful experience. Thanks to Val, who was helping in the fitting rooms. She was incredibly kind, cheerful, and genuinely helpful. She greeted with a smile and offered to grab different sizes without me even asking and had such a positive, upbeat attitude.”
“Was having just an OK experience at this store...actually was quite annoyed at the lack of service UNTIL Pwonam came over and offered a bag to carry all our clothes. She also was the one to cash us out and she has excellent customer service skills; very patient, knowledgeable, professional, and even took the time to return all our items and repurchase everything adding the Healthcare discount that we did not know about! Thank you so much sweet lady!”
“Friendly staff, great collection. I went for the first time for boxing day and found the store to be relatively empty. The store has great organization and lightening.”
“I had a great experience at West 49! Kriti and her team was super friendly and helpful, guiding me through their awesome selection of skate gear . The store was well-organized, with a cool vibe and plenty of options for all styles. Prices were reasonable, and I found exactly what I was looking for. Definitely recommend checking out this spot for anyone into skate culture or just looking for fresh apparel!”
“Just wanna say, Aaron's customer service was amazing. He guided me through my time at the store. And just a pleasure to around. He has a amazing knowledge about how to make a sale. Also how to make a person feel better.”
“Gap Factory Outlet surprisingly had what we were looking for. Nice store, nice staff and staff were particularly helpful. With nice staff and nice products, it lead to the sale. Returns with sales receipt accepted within 30 days and does say on the receipt. Wouldn't hesitate to shop here again, if this store has products we're looking for.”
“Exceptional Service – Shoutout to Manager Inder!
I recently visited Aeropostale in TMills and had an outstanding experience thanks to the store manager, Inder. Employees like her are hard to find—she was incredibly helpful, patient, and made sure we found exactly what we needed. Her service was so great that after leaving the store, we actually went back just to get her name for this review.
Huge thanks to Inder for making our visit truly exceptional!”
“I was looking a for a black hoodie on Boxing Day and Simran, was so helpful and lovely she was able to help me find what I was looking for, and it was on sale. Everytime I walk into Ardene she always greets me with a smile on her face she is so sweet and deserves to be recognized for all her hard work thank you Simran”
“This shop is easily two or even three times larger than the one in Richmond, making for a much more relaxed and enjoyable shopping experience.
Maybe it’s the spacious layout, but the staff here were all friendly and welcoming. When we looked a bit lost, someone came over with a smile and offered helpful advice.
The product selection was also excellent, and from now on, this will be our go-to shop.”
“I visited last Saturday, and the employee at the entrance she helped me several times in finding clothes for me and my daughters. She was extremely helpful and kind. Great customer service. I have great experience in this store.”
“We visited the store today and the staff girls Gurpreet,Jasdeep,and Jaspreet helped us with the choices and suggestions and transaction also went smoothly and we got the prestige also.”
“John at Calvin Klein provided exceptional service during my recent visit. He was knowledgeable about the products, attentive to my needs, and went above and beyond to ensure I found what I was looking for. Made my shopping experience enjoyable! I highly recommend John for his outstanding service.”
“Everytime I shop here it’s such a good experience. The staff are so helpful and even if I’m just window shopping they always make sure to check how I’m doing and let me know what the new product is!! I was recently shopping at both dynamite and garage on June 30th and I had such a good time while shopping. There were 2 girls helping me ones name was AJ and I believe the other was Gurleen, I was looking for one of the new crew necks and AJ really helped me in finding the right size, I let her know I wouldn’t be buying it today but she still went out of her way to help find my perfect size for when I come back! AJ and Gurleen both then helped me find options for what pants and shorts to wear it with and I was interested in what Dynamite had as well and they showed me the some of the different items they had that would go well with the crew neck. Again I just loved the experience I had here and even though they knew I wasn’t buying that day they still were super helpful and inviting. I had asked Gurleen who the manager was and she said AJ, I was like woah! I can really see why her staff is so helpful, she really shows how it’s done and has fun while helping the customers. I definitely will keep shopping here, and it’s one of the best stores for shopping in the mall!”
“Went in looking for a Weeknd concert fit and left with the cutest pieces ?✨ Khushi & Simar were amazing they made shopping so fun.
100% the reason I’ll be back!”
“Recently i visited ralph lauren . Manmeet singh helped me so well, not only he helped me but also suggested me combinations through which i ended up shopping more. I really enjoyed the hospitality and costumer service”
“Price is good. Many options available. Shopping atmosphere is good. Shopping floor sometimes is dirty, which needs to be improved. Check out speed is ok. Employees are basically nice and friendly. Food court and washrooms are available in short walking distance.”
“I purchased two sale items (pristine conditions) recently from this location. I have always received warm, respectful and professional customer service from their staff over years. Many thanks to Sam!”
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“This location is the outlet store for the lower mainland. Bigger store means biggest selection.
& best selection.
Becuz Coquitlam & Metrotown is always out of stuff.
Cashier was kind & helpful.
Plus with Tsawwassen, after I'm done with my shopping I eat at Arby's which is a 4 minute walk outside the mall. Lol”