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“Impulse sports has a Great selection at a affordable prices with great discounted items! The staff and management are really nice approachable and knowledgeable. They made me feel like i was the most important customer in the store!”
“Sagar was super helpful and gives exceptional customer service.
There was a tank top that I wanted but they didn’t have my sizing on the on the floor’s rack. Sagar went above and beyond to help me. Their system noted that there was 1 unit left. With the manager’s permission, Sagar checked the one on the manikin.”
“Harmun was one of the best and respectful salesmen I’ve ever encountered in a retail business. Full of information and helped me decide exactly what I wanted according to style, fabric, comfort and cost. I would definitely recommend going to him for any recommendations! Thank you for making my experience so easy.”
“A very good place for shopping. All big brands are present. The arrangements of the showrooms and the mall layout is aesthetically quite pleading. There are good choices of restaurants too. They have baggage storing facility also. Its vicinity to the airport makes it convinient for passengers having early checkouts from their hotels or those transiting.”
9:30AM - 8PM
3800 Bayview Street Unit 117, Richmond
Clothing Stores
“We totally love being tourists in our own backyard! We zipped over to Steveston for a day trip to soak up the sun, grab some good eats, walk along the boardwalk or town, and, naturally, hit up the cute tourist shops.
We popped into a spot called Beau Monde Souvenir & Gift Shop. My wife initially had her eye on a hat, but she ended up falling in love with these bags instead! She even grabbed two for herself—one for her mom and one extra, just because!
The sweetest part, though, was for the kids. My girls spotted some BTS stickers, and the owner was a total pro! He knew every band member since he has a daughter, too. He was super kind and just gave each of the girls a sticker of their choice, totally free! Honestly, that was the highlight of their day. They didn't stop talking about those stickers—not the ice cream, not the fish and chips, not the shops... just the free BTS stickers from behind the counter at Beau Monde!
And get this—while we were asking about a specific bag design, the owner actually went digging in the back for more options. Plus, we noticed he was chatting with some of the other customers in what sounded like perfect German (we think he might be Korean!) and he spoke flawless English too as well. Talk about talented linguistic guy!
Seriously, if you're hunting for a little something, whether it's for you or a gift, you absolutely have to check out Beau Monde Souvenir & Gift Shop! You won't regret it!”
“Always love shopping at old navy. Love the quality & variety of clothes . And most imortantly the friendly behaviour of the employees as well that is professional at the same time. I was having a bad day but the lady at the front desk named kuljeet treated me very kindly and nicely . she recongise me evry time i visit and greets me .”
“Had a really great experience at OAK + FORT! Vega was patient with me, gave me some great suggestions, and made the whole shopping experience feel easy and comfortable. Enjoy the shopping journey and definitely will come back！”
“[Reopened Store] A moderately sized, clean A&F branch with a decent amount of collections. Fitting room is expansive.The layout is cozy: sofas to sit in the middle of the store, and the staff are extremely welcoming and friendly people. They were very well informed and helped us with our inquiries, offering us personalized service and price matching. The men’s clearance section could use more items”
“This is a nice store with great price for a brand like Lacoste. Sometimes it gets busy, so get guy named Harnoor. I think he might be manager. I shop here
often for my shoes and some clothes (shoes are always at great deal).
If you are confused, ask them for Harnoor. He’s a great guy who helps out a lot. I tried talking to other associates there but this guy is the best one there. He’ll get you all the shoe sizes, tells you whats new at the store and he is fun to talk with.
I recently made a purchase for my daughter, and bought her a dress and shoe pair, he gave me a great deal.
This store is the best with customer service I have received, stock is sometimes low or different but it’s worth visiting this one. Make sure to get that guy’s number, if you want to get alerted for a specific item you’re waiting to get at outlet. That guy is awesome.”
“I had a wonderful experience shopping at Old Navy. The overall customer service was excellent, and Jenson really stood out with his professionalism and positive attitude. He was polite, welcoming, and very attentive, which made my visit comfortable and pleasant. I would definitely visit Old Navy again and highly recommend the store because of the great customer service. Thank you, Jenson”
“Best service provided by queenie, I am not sure about the size as I have to gift someone, she helps me a lot, she tried her best to make sure size seems to be accurate by wearing herself ❣️”
“Kelly is amazing! She really has a great sense of style and colour and was incredibly helpful with finding exactly what I needed. She was very patient and really willing to take her time to give more info about the items I was interested in.
Her hospitality was so appreciated! I'm used to sales associates kind of hyping you up to make a sale, but Kelly was honest and genuinely wanted me to leave the store with things that fit me well and that I would genuinely enjoy wearing. That means a lot to me and it makes such a big difference.”
“Sofia provided amazing customer service during my visit. She went searching through the entire store to find an outfit that would fit my baby bump. Thank you again!”
“I am not a google review person but this time i had to do it.. “I had a wonderful experience at the Tommy Hillfiger outlet in Richmond. At the cash counter, Salma was absolutely fantastic. She answered all of our questions with so much patience and care, and she handled everything with a smile. It was truly a great experience, and I felt really taken care of. Thank you, Salma!””
“Was here over the long Victoria weekend. Came here to Giordano's to shop for t-shirts & a pair of shorts for hubby ?. 30% off entire store last day. I walked out paying $35. for a crew neck t- shirt & a pair of shorts! Wished I bought more. Lol
The sales guy said " the sizes fit smaller because they are made to fit the Asian body ".
Ty”
10AM - 8:30PM
3800 Bayview Street Unit 118, Richmond
Clothing Stores
“I want to shout out for “Richmond Center sales associate Unii”
Just the best!
attentive and genuinely very helpful.
I forgot something very important in the trial room. She made sure its safe and easily accessible when I came back to retrieve it.
Thanks Unii”
“I shop at this location at least once a week , staff is super friendly and helpful .. amazing quality. The Fashion show on commercial drive was super cool btw , definitely going to use that promo code I got”
“Staff is welcoming and knowledgeable. Excellent selection of Moschino, Rick Owens and Yohji Yamamoto. I told the staff the items sold there were out of my price range, but they were still attentive and shared information with me about what season the items were from and details about the designers. ?”
“The Banana Republic Factory Store at McArthurGlen is hands down my favorite place to shop! They always have a fantastic selection of stylish, high-quality clothing at great prices. The store is well-organized, making it easy to browse, and the staff are incredibly friendly and helpful. Every visit is a pleasure, as I always find something I love. Whether you’re shopping for casual wear or something more polished, this store never disappoints. It’s definitely a must-visit for anyone looking for great fashion and excellent service. Highly recommend it!”
“Today happened to be their Coffee brewing appreciation day. There were lots of shoppers in the store, like shoulder to shoulder.
As I was eyeing a sale item, a very amicable associate Natasha actually took time to accommodate many of my requests until I was fully served.
After paying for my items, I was waiting in line for my free ice latte. A nice lady walked by and gave me directions on how to order.
Erika was the manager on duty, she was approachable, kind, and helpful.
This store was definitely my preferred location because of their customer service.
Thank you team!”
“I found a sweet biker jacket (Lomi, great deal) in the store over the Family Day weekend but left it. The next weekend, Greta helped me over the phone to identify it. When I returned, Christian and Greta gave me some really great service. They carefully packed my new leather jacket to protect it from the rain, I left the store happy. I really appreciate their respect and care for my purchase. Thanks again.”
“The guy was very kind, helpful, and professional. He provided excellent customer service, answered all my questions, and made the experience very pleasant. I truly appreciate his assistance and positive attitude.”
“Roots is a well-known Canadian brand popular for its high-quality clothing and accessories. As a brand with a long history, Roots is known for its unique Canadian style and exquisite handicrafts, attracting the love of many consumers around the world.
Roots has a wide range of products, covering men's and women's clothing, children's clothing, leather goods, footwear and home furnishings. Its classic Beaver series and Salt & Pepper series are highly praised by consumers. These products are not only simple and stylish in design, but also comfortable and durable, fully reflecting the brand's high emphasis on quality. Their casual sportswear, in particular, is known for its soft fabrics and exquisite tailoring, providing an excellent wearing experience whether in daily life or outdoor activities.
In addition, Roots also pays great attention to environmental protection and social responsibility. They are committed to using sustainable materials and working hard to reduce environmental impact during production. This sense of responsibility for the environment and society undoubtedly increases the charm and value of the brand.
The shopping environment in the store is also very comfortable, with simple and bright furnishings and clear product categories, making it clear at a glance. The staff are friendly and professional, providing customers with meticulous service and advice. Generally speaking, Roots is not only synonymous with the pursuit of quality and fashion, but also a representative of advocating nature and responsibility. Roots is ideal for everyday wear or outdoor activities.”
“Harleen and the team really went above and beyond helping me find the right sizes and items for a matching outfit. I truly have never had such amazing customer service - officially my favorite store in Vancouver”
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“My new go-to for quality basics and beautiful clothes. Kit and Yvonne are the most lovely, attentive, and professional ladies. No need to shop elsewhere, my fav store.”