Aerie Store is known for its friendly and helpful staff who make shopping a positive experience. Customers often praise staff members like Wendy, Kat, Sarah, and Cinthya for their exceptional service, knowledge, and patience. These employees are quick to assist with finding the right products, handling difficult situations with grace, and offering personalized help such as fitting assistance and product recommendations. Many reviewers highlight the store’s clean and well-organized environment, which adds to a comfortable shopping experience. Although some customers have expressed disappointment with product selection or shipping information, they still appreciate the supportive and kind attitude of the staff. One reviewer mentioned that even when facing issues like sizing troubles or limited stock, the staff remained patient and supportive. Overall, Aerie Store is appreciated for its welcoming atmosphere, helpful employees, and quality customer service, making it a pleasant place to shop for clothing and underwear.
Julia helped me out and is genuinely one of the best employees I’ve ever came across. She was so welcoming and educated and went the extra mile to help find what I was looking for. I’ll definitely be coming back here just for her!!
June 2026
Cute and affordable outfit and the staffs are really helpful
October 2025
Wendy is so wonderful she is always there to help when needed and knows all of the products really well,she definitely made my experience at the store exceptional!
