Arc'teryx Kitsilano is a well-regarded store in Vancouver, known for its top-quality outdoor gear and excellent customer service. Established in 1989, the store offers a range of products suitable for the unique weather and outdoor activities in the area. Customers appreciate the knowledgeable and friendly staff, who provide helpful advice on fitting and product features. Specific praise has been given to staff members for their expertise and dedication to customer satisfaction.
The store also offers a ReBird™ service, which allows for repairs and refurbishments of older gear, exemplified by a customer’s positive experience in having a 20-year-old jacket restored at no cost. The store maintains a welcoming atmosphere, although it is noted that security measures are necessary due to occasional theft attempts. Overall, Arc'teryx Kitsilano is celebrated for its commitment to quality products and exceptional service, making it a favorite among outdoor enthusiasts in Vancouver.
Best store in Vancouver for the arc’teryx history and largest veilance selection. And one of the two ReBIRD repair locations. Danae had good outdoor advice for navigating a jacket choice for a friend and went out of her way to help me navigate the repair forms online.
August 2026
Came in for a re bird service and was helped by christo (kristo?) who kindly took the time to help me re-warranty my coat (thank you !!). Super friendly and helpful staff all around today :)
August 2026
great selection of clothes, special thanks to Ashly (or Ashley?) for her assistance.
