Fido’s Robson-Richards store in Vancouver offers the latest phones with affordable, flexible plans, along with a good selection of accessories. Customers appreciate the friendly and professional staff, including the store manager and team members, who provide clear and detailed explanations. Many reviews highlight the helpfulness and patience of staff members, especially when transferring data or setting up accounts, making the process stress-free. Customers also mention the store’s great customer service, with staff going out of their way to find the best plans and deals. The store provides additional services like Rogers internet and TV, making it a convenient option for various needs. Overall, visitors value the knowledgeable staff, smooth experiences, and positive atmosphere, making it a recommended place for phone upgrades and service.
Lee was very friendly and helpful! As a long time Fido customer, I noticed there were some phone plans that offered better than what I had and at a much lower price. Lee helped me find the best plan that worked for me and thoroughly explained my option and made everything so easy!
January 2026
Grateful for the help by Parsa at the guilford mall store since waiting for rogers on the phone is a nightmare.
January 2026
Lee was really helpful to resolve all my issues. Highly recommend coming here if you are in a need of a phone plan.
