Fido’s Robson-Richards store in Vancouver offers the latest phones with affordable, flexible plans, along with a good selection of accessories. Customers appreciate the friendly and professional staff, including the store manager and team members, who provide clear and detailed explanations. Many reviews highlight the helpfulness and patience of staff members, especially when transferring data or setting up accounts, making the process stress-free. Customers also mention the store’s great customer service, with staff going out of their way to find the best plans and deals. The store provides additional services like Rogers internet and TV, making it a convenient option for various needs. Overall, visitors value the knowledgeable staff, smooth experiences, and positive atmosphere, making it a recommended place for phone upgrades and service.
I came today to purchase a new phone and Lee was so great i helping me purchase and instal and explain all pros and cons. He was patient and very knowledgeable and I am really happy with his service today! Thank you Lee! 🙏
September 2026
Alex was incredibly helpful getting our home wifi set up! We appreciated all of his help, he answered all of our questions and helped us find the best plan for our needs! Highly recommend.
July 2026
Alex has been very helpful, amazing customer service.
