Fido offers the latest phones on affordable, flexible plans and a great selection of accessories at its Fraser Street location in Vancouver. It also provides Rogers home internet and TV services. Reviews highlight super and wonderful customer service. Staff are described as friendly, polite, and calm, answering questions and resolving issues efficiently. They communicate very well, make processes extremely easy with no hassle, and are fast and speedy, especially for setting up new plans or porting numbers. Customers express gratitude for the support and note the accessibility of the plans.
My experience at the store. They were polite, courteous, knowledgeable, respectful Quick to give service
September 2026
Hermant was excellent and thorough in helping me update my plan and transfer to Rogers. Really appreciate his excellent customer service skills, communicating options and timelines as he worked through my update and reset. Would recommend this location and would be happy to return for any future support.
August 2026
Get a very good deal from Harshita and Het. Excellent customer service by both.Highly recommend..