Independent Goldsmith, a family-owned jewellery store established in Vancouver, B.C. in 2010, offers an exceptional experience for custom jewellery, repairs, and engraving. Customers appreciate the on-site goldsmiths who specialize in made-to-order items. The store provides a large selection of fine jewellery and watches, ensuring something for everyone. Many reviews highlight the outstanding customer service provided by Linda, who is described as patient, attentive, and friendly. She communicates effectively with clients, making the often nerve-wracking process of ring shopping enjoyable. Customers have praised her for offering valuable input and suggesting affordable options during the custom design process. One couple noted how Linda helped them create a wedding band from a family coin, guiding them on the best choices for cost and sentimentality. The craftsmanship at Independent Goldsmith is consistently praised, with reviews noting the high-quality work and pride taken in each piece. Customers have had their expectations exceeded when it comes to repairs and custom designs, with many expressing satisfaction with both the finished products and the overall experience. With a commitment to reasonable timelines and a willingness to accommodate customer needs, Independent Goldsmith has earned a reputation as a trusted and reliable choice for all jewellery needs. Many clients express their intention to return and recommend the store to friends and family.
Wonderful experience having a custom pendant made that I designed for my wife. The work was top quality and customer service from Linda at Independent Goldsmith was 5 stars. She really made the process easy. Even the price was fantastic!
December 2025
I brought a piece of jewellery in due to some imperfections, and the experience was excellent from start to finish. The customer service was outstanding, the process was seamless, and the quality of the work exceeded my expectations. They did a very good job and clearly take pride in their craftsmanship. Highly recommend
December 2025
I went in looking for a necklace for a gift, I had no idea what I was looking for but with Linda’s patience and recommendations I found the perfect one! Even after the purchase she willingly helped me with all the little questions I had. For sure a gem of store and great experience 😊
